At a Glance
- Tasks: Deliver top-notch customer service and boost sales in a vibrant retail environment.
- Company: Join VPZ, a leading retailer with a focus on customer satisfaction.
- Benefits: Enjoy competitive pay, discounts, and exciting career growth opportunities.
- Other info: Flexible hours with potential for overtime and industry-leading training.
- Why this job: Be part of a dynamic team and make a real difference in customer experiences.
- Qualifications: Retail sales experience and a passion for helping customers.
The predicted salary is between 25000 - 30000 β¬ per year.
Location: VPZ East Kilbride
Hours: 20 hours per week
Starting Rate: Β£12.71 p/h + Commission
Ideally, you will have retail sales experience in a customer facing environment.
Responsibilities- Provide excellent customer care & advice
- Retail sales
- Ensure stock levels are maintained accurately
- Increase customer retention by delivering consistently high levels of customer service
- Assist the manager and wider team in the day-to-day running of the store
This role requires a level of flexibility that includes regular additional hours and overtime in line with business and operational needs. As such, applicants must be legally permitted to work beyond a fixed 20 hours per week. Unfortunately, we are unable to progress applications where working-time restrictions would prevent fulfilment of the contractual and operational requirements of the role. All offers of employment are subject to satisfactory right-to-work checks in accordance with UK legislation. Applicants must be 18 years old or above, any subsequent job offer is subject to pre-employment screening and right to work checks.
BenefitsWe can provide you with great career progression opportunities, and industry leading training. You will also receive a 25-50% discount on products in store, and access to ever expanding staff incentives and bonuses.
Retail Sales Specialist in Glasgow employer: VPZ | Vape Shop
At VPZ East Kilbride, we pride ourselves on being an excellent employer that values our Retail Sales Specialists. With a strong focus on career progression and industry-leading training, we foster a supportive work culture where employees can thrive. Enjoy generous staff discounts and exciting incentives while being part of a dynamic team dedicated to delivering exceptional customer service.
StudySmarter Expert Adviceπ€«
We think this is how you could land Retail Sales Specialist in Glasgow
β¨Tip Number 1
Get to know the company! Before your interview, do a bit of research on VPZ. Understand their products, values, and what makes them stand out in the retail world. This will help you tailor your answers and show that you're genuinely interested.
β¨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent customer care, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your interview.
β¨Tip Number 3
Dress the part! First impressions matter, especially in retail. Make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the brand.
β¨Tip Number 4
Apply through our website! We want to make it easy for you to land this job. By applying directly, youβll have a better chance of getting noticed. Plus, you can keep an eye on any updates or new opportunities that pop up!
We think you need these skills to ace Retail Sales Specialist in Glasgow
Some tips for your application π«‘
Show Off Your Retail Experience:Make sure to highlight any retail sales experience you have in your application. We want to see how you've provided excellent customer care and advice in the past, so donβt hold back on those examples!
Tailor Your Application:Take a moment to customise your application for this role. Use keywords from the job description, like 'customer retention' and 'stock levels', to show us you understand what we're looking for.
Be Clear About Your Availability:Since this role requires flexibility with hours, be upfront about your availability. Let us know if you can work beyond the fixed 20 hours per week, as this will help us assess your fit for the position.
Apply Through Our Website:We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for all the great benefits we offer!
How to prepare for a job interview at VPZ | Vape Shop
β¨Know Your Retail Stuff
Brush up on your retail sales knowledge before the interview. Familiarise yourself with common sales techniques and customer service best practices. This will help you demonstrate your expertise and show that you're ready to provide excellent customer care.
β¨Showcase Your Flexibility
Since the role requires flexibility with hours, be prepared to discuss your availability. Highlight any previous experience where you adapted to changing schedules or took on extra shifts. This shows you're committed and can handle the demands of the job.
β¨Prepare for Customer Scenarios
Think about potential customer interactions you might face in the role. Prepare examples of how you've handled difficult customers or provided exceptional service in the past. This will illustrate your ability to maintain high levels of customer satisfaction.
β¨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.