Designate Cluster Manager in Cardiff

Designate Cluster Manager in Cardiff

Cardiff Full-Time 35000 - 35000 £ / year (est.) No working from home possible
VPZ | Vape Shop

At a Glance

  • Tasks: Lead and inspire a team across multiple stores to drive sales and customer satisfaction.
  • Company: Join the UK's number 1 vape retailer with exciting growth opportunities.
  • Benefits: Enjoy a competitive salary, quarterly bonuses, and generous staff discounts.
  • Other info: Dynamic role with potential for career advancement and a supportive team culture.
  • Why this job: Make a real impact in a fast-paced retail environment while developing your leadership skills.
  • Qualifications: Proven management experience in retail; customer-focused and sales-driven.

The predicted salary is between 35000 - 35000 £ per year.

VPZ are the UKs number 1 vape retailer. We currently have over 190 stores across the UK with more store openings on the way. We are known for setting and driving the standards within the vape industry and providing excellent product and sales training.

Reporting to the Regional Manager, you will oversee a group of stores within your region, working closely with Store Managers to drive performance, ensure consistent operational standards, and support the delivery of exceptional customer service. You will play a key role in coaching Store Managers, implementing sales and service training, and supporting teams to meet and exceed commercial targets, all while ensuring alignment with company strategy and brand values.

Main Responsibilities

  • Managing 15-20 employees across 6 stores in the cluster (Cardiff, Barry, Newport, Newport 2, Cwmbran and Pontypool)
  • Maximising store potential and revenue
  • Working alongside colleagues trading on the shop floor

Qualifications

  • Have a proven track record as a Manager in a fast paced retail environment
  • Multisite experience is beneficial
  • Be customer service and sales focussed
  • Drivers licence is required
  • Applicants must be 18 years old or above; any subsequent job offer is subject to pre-employment screening checks

Benefits

  • £35,000 per annum
  • Quarterly Bonus potential
  • Company pension scheme
  • Up to 50% Staff discount

Designate Cluster Manager in Cardiff employer: VPZ | Vape Shop

VPZ is an exceptional employer, offering a dynamic work environment where you can thrive as a Designate Cluster Manager. With a strong focus on employee development, we provide comprehensive training and support to help you excel in your role while enjoying competitive benefits such as a quarterly bonus and generous staff discounts. Join us in shaping the future of the vape industry in a vibrant region that fosters teamwork and innovation.

VPZ | Vape Shop

Contact Details:

VPZ | Vape Shop Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Designate Cluster Manager in Cardiff

Tip Number 1

Network like a pro! Reach out to current employees at VPZ on LinkedIn or through mutual connections. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.

Tip Number 2

Prepare for the interview by knowing the ins and outs of the vape industry. Familiarise yourself with VPZ's products and values. This shows you're genuinely interested and ready to hit the ground running!

Tip Number 3

Showcase your leadership skills! Be ready to share examples of how you've successfully managed teams in the past. Highlight your ability to drive performance and deliver exceptional customer service – that's what they're looking for!

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're keen on joining the VPZ family directly.

We think you need these skills to ace Designate Cluster Manager in Cardiff

Management Skills
Multisite Management
Customer Service Focus
Sales Training
Performance Coaching
Operational Standards Enforcement
Team Leadership

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experience that match the Designate Cluster Manager role. Highlight your management experience in a fast-paced retail environment and any multisite experience you have. We want to see how you can drive performance and support teams!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the vape industry and how your background aligns with our company values. We love seeing enthusiasm, so let your personality come through!

Showcase Your Leadership Skills:In your application, be sure to highlight specific examples of how you've coached teams or improved store performance in previous roles. We’re looking for someone who can inspire and lead others, so don’t hold back on those success stories!

Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing candidates who take the initiative!

How to prepare for a job interview at VPZ | Vape Shop

Know Your Numbers

As a Designate Cluster Manager, you'll need to demonstrate your understanding of sales metrics and performance indicators. Brush up on key figures from your previous roles, like revenue growth or customer satisfaction scores, and be ready to discuss how you can apply that knowledge to maximise store potential.

Showcase Your Leadership Style

You'll be managing multiple teams, so it's crucial to convey your leadership approach. Prepare examples of how you've coached and developed staff in the past, particularly in a fast-paced retail environment. Highlight any specific training programmes you've implemented that led to improved performance.

Understand the Brand Values

VPZ prides itself on setting standards in the vape industry. Familiarise yourself with their brand values and think about how your personal values align with them. Be prepared to discuss how you would ensure these values are upheld across all stores in your cluster.

Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and ability to handle operational challenges. Think of situations where you've had to make tough decisions or resolve conflicts among team members, and be ready to explain your thought process and outcomes.