At a Glance
- Tasks: Lead and inspire a team across multiple stores to deliver top-notch customer service.
- Company: Join VPZ, the UK's leading vape and e-cigarette retailer with rapid expansion.
- Benefits: Earn up to £35,000, enjoy 28 days holiday, and receive fantastic staff discounts.
- Other info: Dynamic role with great opportunities for personal and professional development.
- Why this job: Be part of an exciting growth journey and develop your leadership skills.
- Qualifications: Proven retail management experience and a passion for customer service.
The predicted salary is between 28200 - 35220 £ per year.
Location: Central area
Are you passionate about customer service and sales? Are you looking for a new challenge? Do you want an opportunity to join an exciting and rapidly expanding business? If so, we would love to hear from you!
VPZ are the market leading UK based specialist vape and e-cigarette retailer. We currently have over 150 stores across the UK with more store openings on the way. We are looking for an experienced Cluster Manager to help with our growth plan.
Reporting to the Regional Manager, a successful candidate will be responsible for the day-to-day operation and management of the stores within their Region, delivering service and service/sales training to ensure our staff provide best in class customer service to the benefit of our customers.
Main Responsibilities:
- Managing 10 to 20 employees across 3 to 5 stores.
- To support the retail staff within your area whilst both delivering and overseeing their training and development on an ongoing basis.
- Working alongside your staff trading on the shop floor.
- Ensuring that there are no obstacles to the trading of the stores under your care.
- Managing store rotas and staffing, including recruitment.
- Oversee general performance standards and time management on a regular basis.
- Monitor sales and KPI reporting.
The ideal candidate will be:
- Have a proven track record as a Manager in a retail/hospitality/fast paced environment.
- Be customer service driven.
- Be highly motivated and ambitious.
- Be able to demonstrate high levels of operational, leadership, planning, organisational, interpersonal and communication skills.
Benefits:
- Up to £35,000 DOE
- Comprehensive training provided
- Company pension scheme
- 28 days holiday entitlement
- Paid breaks
- Up to 50% Staff discount
- Fantastic opportunities for development
Additional Benefits:
- Employee discount
Job Types: Full-time, Permanent
Pay: Up to £35,000.00 per year
Experience: Management: 1 year (required)
Licence/Certification: Driving Licence (required)
Work Location: On the road
If you feel you would be well suited to this role, hit apply now!
Cluster Manager in Newbridge employer: VPZ/ Absolute Ejuice
VPZ is an exceptional employer that prioritises employee growth and development within a dynamic and rapidly expanding environment. With comprehensive training, a supportive work culture, and generous benefits including a competitive salary and staff discounts, employees are empowered to thrive in their roles while contributing to the success of the UK's leading vape and e-cigarette retailer. Located in the central area, this role offers the unique opportunity to manage multiple stores and lead a dedicated team, making a meaningful impact on customer service and sales.
