At a Glance
- Tasks: Build strong relationships with clients and identify new business opportunities.
- Company: Dynamic company based in Leeds with a focus on customer satisfaction.
- Benefits: Competitive salary, commission, pension, healthcare, and career growth.
- Other info: Fully office-based role with massive opportunities for personal and professional development.
- Why this job: Join a vibrant team and make a real impact on client relationships.
- Qualifications: 3 years' experience in customer relationship management and excellent communication skills.
The predicted salary is between 40000 - 45000 £ per year.
As the Customer Relationship Manager , your main role will be to create long-term, trusting relationships with my clients existing customers over the phone.
The Customer Relationship Manager role is to oversee a portfolio of assigned SME customers, develop additional business from existing clients and actively seek new cross sale opportunities whilst maintaining and developing the company's commercial relationship.
Package for the role and business
- £40,000 - £45,000 base salary (dependant on experience)
- Commission
- Pension, healthcare etc
- Based in Leeds (fully office based)
- Massive opportunities for career growth
Customer Relationship Manager Key duties and responsibilities
- To reach out to my clients existing clients and build strong, working relationships
- To process customer requests from the outcome of the calls in a timely manner and liaise with internal customers to ensure that these requests are completed and followed up.
- To create Upselling opportunities of further units, products and services for the customer
- To follow a structured call script to ensure the customer receives a great experience.
- To work as part of a team within Inside Sales and other internal departments.
- To achieve personal and business targets as set by the Inside Sales Manager
Customer Relationship Manager Experience required
- You must have at least 3 years' experience in a similar role
- Must have excellent communication skills including active listening, verbal and written.
- Must be outgoing, energetic, self-motivated and passionate
- Must have an excellent telephone manner
- Computer literate with experience of CRM, EXCEL, Word and Power Point
- Ability to liaise with clients from numerous different sectors
- Exceptional organisation and time management skills
- #J-18808-Ljbffr
Customer Relationship Manager employer: VPss
As one of the UK's largest privately owned suppliers of Fleet Management Solutions technology systems, our company offers a dynamic work environment that fosters professional growth and innovation. With a strong emphasis on employee wellbeing, we provide competitive salaries, private healthcare, and a flexible 4 on 4 off shift pattern, allowing for a healthy work-life balance. Join us in London to be part of a supportive team that values operational excellence and client satisfaction, while also offering opportunities for continuous development and career advancement.
