Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer accounts and resolve issues while collaborating with your team.
- Company: Join a leading technology business based in Exeter, known for its success.
- Benefits: Enjoy a competitive salary, bonuses, pension, and opportunities for career growth.
- Why this job: Be part of a customer-focused team that values your input and fosters professional development.
- Qualifications: Experience in Account or Customer Success Management is a plus; strong communication skills are essential.
- Other info: Hybrid working model: 2 days in the office, perfect for balancing work and life.
The predicted salary is between 24000 - 32000 £ per year.
Hybrid working – 2 days in the office in Exeter
Our client is looking for a professional and experienced Customer Account Manager candidate who has experience in working with customers and clients over the phone and managing their accounts and issues. You need to be extremely customer focussed and able to listen, understand and deliver on results alongside the rest of the team.
The Customer Account Manager package:
- Salary: up to £30,000 - £40,000 (depending on experience)
- Extra Benefits: Company bonus, pension etc
- Lots of progression within the business
The Business:
- A technology business
- Based in Exeter
- Established Market leader – Highly successful
What the company are looking for:
- Some experience within Account or Customer Success Management would be beneficial
- You must be a polite, organised and customer focussed individual who works well within a team
Want to know more? Have you got the right sort of experience? If so please send me your CV through to Ian Baldry at VPss Recruitment by pressing APPLY NOW and attaching your up to date CV.
Customer Account Manager employer: VPss
Contact Detail:
VPss Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Manager
✨Tip Number 1
Familiarise yourself with the technology sector, especially the products and services offered by our company. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Prepare examples from your previous experience that showcase your customer service skills and ability to manage accounts effectively. Be ready to discuss specific situations where you resolved issues or improved customer satisfaction.
✨Tip Number 3
Network with current or former employees of the company on platforms like LinkedIn. This can provide you with insider insights about the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Demonstrate your team spirit by preparing to discuss how you have collaborated with others in past roles. Highlighting your ability to work well within a team will resonate with the company's focus on teamwork and customer success.
We think you need these skills to ace Customer Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and customer service. Use specific examples that demonstrate your ability to manage customer accounts and resolve issues effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your customer-focused approach and your ability to work within a team. Mention any specific achievements in previous roles that align with the responsibilities of a Customer Account Manager.
Highlight Relevant Skills: Emphasise skills such as communication, organisation, and problem-solving in your application. These are crucial for a role that involves managing customer relationships and ensuring satisfaction.
Follow Application Instructions: Ensure you follow the application instructions carefully. Attach your CV as requested and address it to Ian Baldry at VPss Recruitment. Double-check for any additional requirements before submitting.
How to prepare for a job interview at VPss
✨Showcase Your Customer Focus
As a Customer Account Manager, your ability to understand and meet customer needs is crucial. Prepare examples from your past experiences where you successfully resolved customer issues or improved their satisfaction.
✨Demonstrate Team Collaboration
This role requires working closely with a team. Be ready to discuss how you've collaborated with colleagues in the past to achieve common goals, especially in a customer service context.
✨Research the Company
Familiarise yourself with the technology business and its market position. Understanding their products and services will help you tailor your responses and show genuine interest during the interview.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and customer management abilities. Think of specific scenarios where you had to handle difficult customers or account challenges, and be ready to explain your approach and outcomes.
