At a Glance
- Tasks: Capture and document vehicle damages, ensuring timely communication with customers.
- Company: Join a friendly and driven team at SIXT's Manchester Depot.
- Benefits: Starting salary of £27,380 plus bonuses, generous leave, and pension scheme.
- Other info: Enjoy training opportunities and exclusive employee benefits.
- Why this job: Make an impact in the vehicle hire industry while developing your skills.
- Qualifications: Strong attention to detail, communication skills, and a valid driving license required.
The predicted salary is between 27380 - 27380 € per year.
We currently have a great new opportunity for a Damage & Loss Administrator to join our friendly but driven team at our Manchester Depot. Our Vehicle Hire Division hires a range of light commercial vehicles to companies ranging from blue chip corporations and public sector organisations to medium sized enterprises.
The Damage & Loss Administrator will ensure that all mechanical and body work damages are successfully and accurately captured, documented and recharged onto the customer in a professional and timely manner. Enjoy growth opportunities and a starting salary of £27,380 per year, plus a bonus to reward your dedication!
YOUR ROLE AT SIXT- To assist in controlling the damage process for all the depot fleet, including controlling costs for expenditure on a varied range of equipment and contracts within an agreed spend limit.
- Identify damage recharge opportunities from off hires, defects reported by customers and repairs carried out during routine maintenance.
- Ensure validity of claim and transparency of profit margins.
- Gather all evidence and prepare damage packs, photographs and estimates for customers and ensure that effective communication is carried out both internally and externally.
- Assisting in managing the Loss of Use process so clear instruction is provided to customer and hire departments with regards to charges and timeframes.
- Obtain order numbers from customers and negotiate, within the given parameters, where necessary to ensure that maximum recharge value is achieved with customer.
- Invoice customers once recharge value is achieved with customer.
- Resolve or escalate all queries within a given time frame.
- Liaise with internal departments and/or external vendors to return the vehicle to hire/rental fleet within agreed timescales.
- Adaptability: You excel in a dynamic environment and can work under pressure, both independently and as part of a team.
- Attention to Detail: You have a keen eye for detail, ensuring accurate completion of all handover paperwork and vehicle inspections.
- Communication: You have strong communication skills, enabling clear and friendly interactions with customers, even in busy settings.
- Flexibility: You are open to work on a shift rotation to cover branch operating hours, ensuring continuous service.
- Driving License: You hold a valid driving license and bring a minimum of 12 months driving experience.
- Problem-solving mindset: Proactive in resolving issues related to vehicle condition, customer disputes, and insurance coordination.
- IT proficiency: Comfortable using Microsoft Office (especially Excel).
- Background: Previous experience in a transport, logistics, or automotive environment.
- Competitive Compensation & Financial Security: Receive an attractive annual salary and a performance-based bonus. Secure your future with enrolment in SIXT's pension scheme.
- Generous Time Off: Enjoy 22 days of annual leave, plus bank holidays.
- Training & Professional Development: Benefit from paid training sessions and a variety of development opportunities to grow your career.
- Exclusive Employee Benefits: Access special terms for SIXT car hire and extend perks to friends and family with our staff rental scheme.
- Wellbeing Support & Life Assurance: Stay healthy with the Yulife wellbeing app and enjoy peace of mind with in-service life assurance.
- Family & Employee Assistance: Benefit from family-friendly policies and receive support through our Employee Assistance Programme.
Damage & Loss Administrator in Salford employer: VP-Verbund-Pflegehilfe-Gmb
At SIXT, we pride ourselves on being an excellent employer, offering a supportive and dynamic work environment at our Manchester Depot. As a Damage & Loss Administrator, you'll enjoy competitive compensation, generous time off, and numerous professional development opportunities, all while being part of a friendly team dedicated to delivering exceptional service. With exclusive employee benefits and a focus on wellbeing, SIXT is committed to fostering your growth and ensuring a rewarding career experience.
StudySmarter Expert Advice🤫
We think this is how you could land Damage & Loss Administrator in Salford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how your skills align with what they need. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable answering common questions. The more you practice, the more confident you'll feel when it’s time to shine in front of the hiring team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Damage & Loss Administrator in Salford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Damage & Loss Administrator role. Highlight relevant experience in transport, logistics, or automotive environments, and don’t forget to showcase your attention to detail and problem-solving skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at the Manchester Depot. Mention your adaptability and communication skills, and how they align with our friendly yet driven culture.
Showcase Your IT Skills:Since we value IT proficiency, especially in Microsoft Office, make sure to mention any relevant experience you have. If you’re comfortable using Excel, let us know how you’ve used it in previous roles to manage data or reports.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at VP-Verbund-Pflegehilfe-Gmb
✨Know Your Stuff
Before the interview, make sure you understand the role of a Damage & Loss Administrator. Familiarise yourself with the damage process, recharge opportunities, and how to document damages accurately. This will show that you're serious about the position and ready to hit the ground running.
✨Show Off Your Attention to Detail
Since this role requires a keen eye for detail, be prepared to discuss examples from your past experiences where your attention to detail made a difference. Whether it’s completing paperwork accurately or spotting issues during vehicle inspections, highlight these moments to demonstrate your fit for the job.
✨Communicate Clearly
Strong communication skills are key in this role. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few scenarios where you successfully resolved customer disputes or liaised with internal departments, showcasing your ability to communicate effectively under pressure.
✨Be Ready to Problem-Solve
Prepare for questions that assess your problem-solving skills. Think of specific instances where you proactively resolved issues related to vehicle conditions or customer queries. This will help you illustrate your proactive mindset and adaptability, which are crucial for success in this dynamic environment.
