Vp plc seeks a proactive Customer Service Administrator to uphold high service standards across customer and supplier queries. You will work within defined SLAs, perform root-cause analyses, and contribute to business improvements to reduce invoice discrepancies with suppliers.
Role emphasizes collaborative teamwork, accuracy in using G42 and related systems, and a focus on delivering timely, effective resolutions while supporting margins and customer retention.
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Customer Queries & Process Optimization Coordinator in Manchester employer: Vp Rail
Brandon Hire Station is an exceptional employer, offering a vibrant work culture that prioritises employee development and well-being. With competitive salaries, generous leave policies, and a commitment to upskilling through structured training, we ensure our team members thrive in their roles while enjoying unique benefits like free tool hire and discounts on various brands. Join us in our mission to deliver outstanding customer service as part of the UK's leading tool hire business.
