At a Glance
- Tasks: Deliver and collect equipment while providing top-notch customer service.
- Company: Join a dynamic team at Vp plc, committed to diversity and growth.
- Benefits: Enjoy 25 days holiday, discounts, and a commitment to your development.
- Other info: Flexible role with opportunities for training and career advancement.
- Why this job: Make a real impact by building positive customer relationships every day.
- Qualifications: Must have a driving licence and experience in multi-drop delivery.
The predicted salary is between 24000 - 30000 £ per year.
Job Introduction
On joining our team you’ll be providing great customer service by delivering and collecting equipment from customers, suppliers, and other Vp businesses in a professional, safe, and timely manner.
You will also play a crucial role in supporting the branch and building positive customer relationships through high quality technical handovers and answering basic equipment queries.
Key Responsibilities
- Drive company vehicles safely and in compliance with UK laws, prioritising the safety of yourself and others on the road
- Interact with customers during equipment deliveries and collections, addressing any queries and ensuring a positive and professional experience.
- Perform thorough cleaning and testing of returned equipment
- Use digital tools such as our M42 system to streamline operations and track deliveries
- Utilize route planning software to optimize delivery routes, minimize travel time, and maximize efficiency
- Accurately complete all necessary processes related to deliveries, collections, and technical handovers
- Undertake any mandatory and other training required to do the job role
- What We’re Looking For
- Must have multi-drop delivery experience
- Hold a Category B driving license, with a strong emphasis on safe and responsible driving
- Ability to engage effectively with customers, providing clear and concise information during technical handovers.
- Ability to prioritise customer satisfaction by addressing customer inquiries, ensuring their understanding of equipment usage, and building positive relationships.
- Possess basic numeracy, IT, and literacy skills to fulfil administrative requirements.
- Familiarity with the local area to optimise routes and provide relevant information to customers.
- Display flexibility in adapting to varying job responsibilities and contribute to the overall success of the team and business.
- What We Can Offer You
- Salary sacrifice pension
- 25 days holiday, plus bank holidays
- Additional holiday purchase scheme
- Free Tool Hire
- Life Assurance cover 3x salary
- Share save scheme
- Eye care vouchers
- Recommend a friend scheme
- Learning & Development – commitment to upskilling and developing our people, structured in house training available alongside external training where required
- Cycle to work scheme
- Long service recognition
- My Vp discounts – a variety of discounts and rewards on thousands of well-known brands
- Discounts on HP products
- EE mobile contract discount offers
- Gym discounts
- Health Shield (discounted premiums on health care cash plan)
- Employee Assistance Programme
- Virtual GP Service
- Will Writing & Funeral Concierge Service
- Regit Assist 24/7 accident helpline – free joining
Vp plc is an equal opportunities employer.
We believe passionately that employing a diverse workforce is central to our success.
We make recruiting decisions based on your experience and skills.
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