At a Glance
- Tasks: Drive, deliver, and maintain equipment while providing top-notch customer service.
- Company: Join Brandon Hire Station, the UK's leading tool and equipment hire provider.
- Benefits: Enjoy competitive salary, 25 days holiday, and discounts on brands you love.
- Other info: Flexible hours, training opportunities, and a commitment to health and safety.
- Why this job: Be on the open road, support customers, and develop your skills in a dynamic role.
- Qualifications: Full UK driving licence and excellent customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
This is a 6 month temporary position working full time, 40 hours per week. Working for us as our Driver / Service & Branch Assistant, you will be out and about for much of the day delivering, collecting, servicing and maintaining our equipment before returning to branch to support the wider team. This is a varied role that combines driving, customer service, equipment maintenance and operational support. This is a great opportunity to join our team if you are looking for a role where your customer service skills are put to good use, you enjoy being on the open road and take pride in delivering exceptional service whilst supporting customers to get the job done safely and efficiently.
Key Responsibilities
- Carry out all deliveries and collections as allocated to you by your line manager.
- Give clear and confident demonstrations of equipment to customers when required.
- Display professional customer service at all times whilst on site and whilst driving company vehicles.
- Ensure all equipment is stored safely and correctly whilst in branch and during transportation.
- Support the servicing and operation of seasonal events, ensuring equipment is delivered, maintained and collected to the highest standards.
- Carry out the cleaning, servicing, inspection and routine maintenance of portable toilets and other seasonal hire equipment, ensuring all items are safe, compliant and ready for hire.
- Undertake vehicle towing duties when required, ensuring all towing activities are carried out safely and in accordance with company procedures and relevant legislation.
- Safely load, unload and move equipment using forklift trucks where authorised and trained to do so.
- Support the branch team with equipment preparation, housekeeping and operational activities as required.
- Assist in any other ad hoc duties within the branch.
What We're Looking For
- Multidrop driving experience and a good knowledge of the local area.
- Excellent customer service skills with the ability to communicate confidently and professionally with customers.
- An interest in machinery, tools and equipment, with a willingness to learn and develop your technical knowledge.
- Comfortable carrying out cleaning, servicing and maintenance duties as part of a varied operational role.
- Experience of towing trailers or a willingness to undertake towing responsibilities and any required training.
- Flexible and adaptable approach to supporting seasonal event work and changing customer requirements.
- Flexible approach to working patterns, with the ability to support seasonal demand, event work and occasional changes to working hours when business needs require.
- Current Forklift Truck (FLT) licence or previous forklift operating experience is desirable.
- Basic knowledge and understanding of workplace health and safety.
- Full UK driving licence essential.
- A positive attitude and commitment to supporting colleagues and customers alike.
- Commitment to Brandon Hire Station's health and safety culture of Start Safe, Work Safe and Home Safe.
What We Can Offer You
- Competitive salary
- Salary sacrifice pension
- 25 days holiday plus bank holidays (pro rata)
- Additional holiday purchase scheme
- Free Tool Hire
- Life Assurance cover (3x salary)
- Share Save Scheme
- Eye Care Vouchers
- Recommend a Friend Scheme
- Learning & Development opportunities, including structured inhouse training and external training where required
- Cycle to Work Scheme
- Long Service Recognition
- My VP Discounts - a variety of discounts and rewards on thousands of well-known brands
- Discounts on Hire Station products
- EE mobile contract discount offers
- Gym discounts
- Health Shield (discounted premiums on healthcare cash plans)
- Right Assist 24/7 accident helpline - free joining
A Little Bit About Us
Brandon Hire Station is the UK's leading provider of tool and equipment hire. Our commitment to exceptional customer support services is unmatched within the industry. We guarantee timely delivery of our tools and equipment through our branded vehicles and FORS accredited drivers. Plus, with our Everyday Product Hire Guarantee, you can trust that our most hired products are always available at every branch, every day, collected or delivered throughout the UK. At Brandon Hire Station, we're actively looking for passionate individuals to join our team. We're committed to providing the highest level of service to our customers and we're always on the lookout for like-minded professionals who share our dedication to excellence. If you're interested in working for a company that's committed to providing exceptional customer support services, we invite you to apply for a position with Brandon Hire Station today. VP plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruitment decisions based on experience, skills and qualifications.
Driver/Branch Assistant (6 Month Contract) in Plymouth employer: Vp plc
Brandon Hire Station is an excellent employer that values its employees by offering a competitive salary, generous holiday allowance, and a range of benefits including a salary sacrifice pension and learning opportunities. Our supportive work culture encourages personal growth and development, making it an ideal place for those who take pride in delivering exceptional customer service while enjoying the dynamic nature of the role. Join us in a fulfilling environment where your contributions are recognised and rewarded, all while being part of the UK's leading tool and equipment hire provider.
StudySmarter Expert Advice🤫
We think this is how you could land Driver/Branch Assistant (6 Month Contract) in Plymouth
✨Tip Number 1
Get to know the local area like the back of your hand! As a Driver/Branch Assistant, knowing the quickest routes and traffic patterns can really set you apart. Plus, it shows you’re proactive and ready to hit the road.
✨Tip Number 2
Brush up on your customer service skills! You’ll be interacting with customers regularly, so practice being friendly and professional. A positive attitude goes a long way in making a great impression.
✨Tip Number 3
Show your interest in machinery and tools! If you can demonstrate a willingness to learn about the equipment you’ll be handling, it’ll show that you’re committed to the role and ready to take on challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are keen to join our team at Brandon Hire Station.
We think you need these skills to ace Driver/Branch Assistant (6 Month Contract) in Plymouth
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We love candidates who can communicate confidently and professionally, so share any relevant examples that showcase your skills!
Tailor Your Application:Take a moment to tailor your application to the Driver/Branch Assistant role. Mention your driving experience, knowledge of the local area, and any interest in machinery or tools. This will help us see how you fit into our team!
Be Clear and Concise:When writing your application, keep it clear and concise. We appreciate straightforward communication, so avoid fluff and get straight to the point about why you're the perfect fit for this role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Vp plc
✨Know the Route
Familiarise yourself with the local area and key delivery routes. This will not only help you feel more confident during the interview but also show your potential employer that you're proactive and ready to hit the ground running.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond for a customer, as this role heavily relies on strong interpersonal skills.
✨Demonstrate Your Technical Knowledge
Brush up on basic machinery and equipment maintenance knowledge. Be ready to discuss any relevant experience you have with tools or equipment, as well as your willingness to learn more about the technical aspects of the job.
✨Emphasise Flexibility and Teamwork
This role requires adaptability, especially during busy seasons. Be prepared to talk about times when you've successfully worked as part of a team and how you've adapted to changing circumstances or demands.
