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- Tasks: As an On-Site Technician, you'll repair and maintain equipment at customer sites across the South of England.
- Company: ESS is a leading UK specialist in safety, survey, and communications equipment with over 25 years of experience.
- Benefits: Enjoy competitive salary, annual bonuses, 25 days holiday, free tool hire, and various discounts.
- Why this job: Join a dynamic team where every day is different, and your work makes a real impact.
- Qualifications: An electronic, mechanical, or engineering background is required; valid driving license essential.
- Other info: Opportunities for personal and professional development with structured training available.
The predicted salary is between 30000 - 42000 £ per year.
About the Role This is an exciting opportunity for an On-Site Technician to join our growing ESS business and look after our equipment around the South of England. This role is perfect for someone looking for some variety in their work where each day will be very different as you attend locations around a predefined area and work on a wide range of our products that require electronic or mechanical repair works.
Candidates must be within reasonable commuting distance of our Rainham (London), Heathrow or Southampton branches.
Key Responsibilities
- Working as an On-Site Technician, you will maintain, service and repair equipment whilst at our customers’ sites.
- Ensure our customers have equipment that has as little down time as possible.
- As the face of ESS, you will understand the importance of service level agreements.
- Deal with any queries in a timely and professional manner
- Be available and respond to duties, which may fall outside your normal working hours (e.g., call out and stand by)
- Ensure that customer equipment is serviced and repaired to a high standard, in accordance with manufacturer guidelines, both on and off site
- Ensure the correct and safe use of all tools supplied by the company
- Participate in stock checks as and when required
- Ensure all service reports are completed within 48hrs of completion of job, including reporting on spares used.
- To Ensure as Far as Is Reasonably Practicable, Health & Safety for you and those around you
- When it is considered necessary or appropriate by management you may be required to carry out any duties considered within your skill and competence to assist the smooth running of the business.
What we’re looking for
- An electronic, mechanical or engineering background is required
- Knowledge of survey / safety industry desirable but not essential
- Experience of communicating with customers on a face-to-face basis
- Valid driving licence essential
- Manufacturer training desirable but not essential – ESS will provide where required
- Confident in communicating difficult messages to people of all levels, both customers and stakeholders
- Happy to work alone and be responsible for personal health and safety
What We Can Offer You
- Competitive salary
- Competitive annual bonus scheme
- Salary sacrifice pension
- 25 days holiday, plus bank holidays
- Additional holiday purchase scheme
- Free Tool Hire
- Life Assurance cover 3x salary
- Share save scheme
- Eye care vouchers
- Recommend a friend scheme
- Learning & Development – commitment to upskilling and developing our people, structured in house training available alongside external training where required
- Cycle to work scheme
- Long service recognition
- My Vp discounts – a variety of discounts and rewards on thousands of well-known brands
- Discounts on HP products
- EE mobile contract discount offers
- Gym discounts
- Health Shield (discounted premiums on health care cash plan)
- Regit Assist 24/7 accident helpline – free joining
A Little Bit About Us
ESS (Equipment, Safety, and Services) is a leading specialist company in the UK, providing safety, survey, communications, and test & measurement equipment. With over 25 years of experience, we offer a comprehensive range of equipment, support services, and training solutions.
As a potential employer, joining ESS means becoming part of a dynamic team in an exciting and rewarding work environment. We have established ourselves as a leader in the industry, delivering efficient solutions, exceptional customer support, and cutting-edge equipment.
At ESS, we value employee growth and foster collaboration. We offer opportunities for personal and professional development, recognising and celebrating the skills and dedication of our team members.
Experience a fulfilling career with ESS, where your contributions will make a meaningful impact. Join us today and be part of our mission to deliver outstanding equipment solutions and support services.
Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.Salary: CompetitiveShift Hours: 40 per week.Business Unit: ESS
On Site Technician - Heathrow employer: Vp plc
Contact Detail:
Vp plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On Site Technician - Heathrow
✨Tip Number 1
Familiarize yourself with the specific equipment and tools used by ESS. Understanding the technical aspects of the products you will be working on can give you an edge during the interview process.
✨Tip Number 2
Highlight any previous experience you have in customer-facing roles. Being able to communicate effectively with clients is crucial, so share examples of how you've successfully handled customer interactions.
✨Tip Number 3
Demonstrate your problem-solving skills. Prepare to discuss situations where you've had to troubleshoot or repair equipment under pressure, as this will showcase your ability to maintain service level agreements.
✨Tip Number 4
Be ready to talk about your flexibility and willingness to work outside normal hours. Since the role may require call-outs, showing that you're adaptable and committed to customer service will make you a strong candidate.
We think you need these skills to ace On Site Technician - Heathrow
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the On-Site Technician position. Highlight key responsibilities and required skills that match your experience.
Tailor Your CV: Customize your CV to emphasize your electronic, mechanical, or engineering background. Include any relevant experience with customer service and equipment maintenance.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how your skills align with the responsibilities outlined in the job description.
Highlight Relevant Experience: In your application, be sure to detail any previous roles where you communicated with customers face-to-face or worked independently. This will demonstrate your suitability for the position.
How to prepare for a job interview at Vp plc
✨Show Your Technical Skills
Be prepared to discuss your electronic, mechanical, or engineering background in detail. Highlight any relevant experience you have with equipment maintenance and repair, as this will demonstrate your capability for the On-Site Technician role.
✨Emphasize Customer Service Experience
Since you'll be the face of ESS, it's crucial to showcase your ability to communicate effectively with customers. Share examples of how you've handled customer queries professionally and maintained service level agreements in previous roles.
✨Demonstrate Flexibility and Reliability
The job may require you to work outside normal hours, so express your willingness to be available for call-outs and stand-by duties. This shows that you're committed to minimizing downtime for customers and are ready to go the extra mile.
✨Discuss Health & Safety Awareness
Make sure to mention your understanding of health and safety practices, especially when working alone. Providing examples of how you've prioritized safety in past roles can help reassure the interviewers of your responsibility and professionalism.
