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- Tasks: Lead the team to ensure top-notch customer service and manage depot operations.
- Company: Join Groundforce, a leader in excavation support systems with 60 years of excellence.
- Benefits: Enjoy 25 days leave, pension, life assurance, discounts, and training opportunities.
- Why this job: Be part of a dynamic team making a real impact in the construction industry.
- Qualifications: Customer service skills and a passion for leadership; construction knowledge is a plus.
- Other info: Diverse workplace with excellent career growth and a commitment to quality and safety.
The predicted salary is between 36000 - 60000 £ per year.
As our Leadinghand (Depot Supervisor) in the absence of the Depot Foreman, through the effective management of all resources available to you, you will ensure that customer service is maintained at the highest levels whilst operating within the company’s policies and meeting the overall objectives of the business. You will be accountable for developing effective working relationships with customers to ensure optimum service levels are achieved and maintained. You are required to manage the quality systems. All work must be carried out and meet with HSE regulations to ensure that the depot is operating within H&S legislation. Maintaining constant control over stock and assets within the depot will play a key aspect of the day to day duties in this role.
What we’re looking for:
- Excellent customer service skills
- Leading by good example
- Knowledge of the construction industry desirable but not essential
- Previous supervisory experience desirable but not essential
What We Can Offer You:
- 25 days annual leave plus bank holidays
- Company Pension
- Life Assurance cover
- Save As You Earn Scheme
- Cycle to work scheme
- Free on site parking
- Free Tool Hire
- Training & Development Opportunities
- Regular Discounts (eg. Samsung, Nike, Airbnb, Virgin Wines)
A Little Bit about Us:
Groundforce is the market‑leading rental provider of excavation support systems and specialist products for the water, civil engineering and construction industries. With a remarkable 60‑year heritage, we offer comprehensive shoring and related services. Operating under the Groundforce banner, we provide a wide range of solutions, including shoring, piling, construction training, temporary bridging, and more. Our goal is to be the convenient one‑stop shop for "total solutions" in the construction and civil engineering industry. At Groundforce, we pride ourselves on our divisions, including Groundforce Shorco, Piletec, Stopper Specialists, Groundforce Bridge, and Groundforce Training Services. We continually invest in acquiring associated businesses to enhance our product portfolio and offer reliable and high‑quality equipment for our customers. Excellence is our priority. We hold ISO 9001, 14001 and OHSAS 18001 certifications, demonstrating our commitment to quality, environmental stewardship and safety. Join Groundforce, where we deliver exceptional support, innovative solutions and outstanding customer service. Apply today and be part of our team that takes pride in our industry‑leading position.
Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.
Leadinghand employer: Vp plc
Contact Detail:
Vp plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leadinghand
✨Tip Number 1
Network like a pro! Reach out to your connections in the construction industry and let them know you're on the lookout for a Leadinghand role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your customer service skills. Think of examples from your past experiences where you went above and beyond for a customer. This will show that you can maintain high service levels, just like Groundforce expects!
✨Tip Number 3
Showcase your leadership skills! Even if you haven't held a supervisory position before, think about times when you've led a project or team. Highlight these experiences during interviews to demonstrate your potential as a Leadinghand.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Groundforce team and being part of our commitment to excellence.
We think you need these skills to ace Leadinghand
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Leadinghand role. We want to see how you can contribute to maintaining high customer service levels and managing resources effectively.
Showcase Your Experience: If you've got previous supervisory experience or knowledge of the construction industry, don’t hold back! Share specific examples that demonstrate your ability to lead by example and manage quality systems.
Highlight Customer Service Skills: Since excellent customer service is key for us, make sure to emphasise any relevant experiences where you’ve gone above and beyond for customers. We love seeing how you build effective working relationships!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Groundforce!
How to prepare for a job interview at Vp plc
✨Know Your Stuff
Familiarise yourself with Groundforce's services and products. Understand the basics of excavation support systems and how they fit into the construction industry. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Leadinghand, you'll need to demonstrate your ability to lead by example. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your customer service skills and how you've maintained high service levels in previous roles.
✨Safety First
Since HSE regulations are crucial in this role, brush up on relevant health and safety legislation. Be ready to discuss how you would ensure compliance within the depot and manage quality systems effectively. Showing that you prioritise safety will impress your interviewers.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the Leadinghand role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you. Plus, it demonstrates your proactive approach to understanding the business.
