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- Tasks: Be the face of our branch, assisting customers and managing orders in a fast-paced environment.
- Company: Join ESS, a leading specialist in safety and measurement equipment with over 25 years of experience.
- Benefits: Enjoy competitive salary, 25 days holiday, free tool hire, and various discounts.
- Why this job: Make a real impact while developing your skills in a dynamic team.
- Qualifications: Great customer service skills, team player attitude, and a willingness to learn.
- Other info: Opportunities for personal growth and structured training available.
The predicted salary is between 24000 - 36000 £ per year.
Working for ESS as our Branch Assistant will require you to be a bit of an all-rounder who enjoys variety in their day. Our branches are often fast-paced and you will be dealing with customers face to face, by phone and email, and processing orders and customer returns. Your role will be to help with all of this, so you could be on the counter dealing with customers, testing and carrying out inspections of our products, and occasionally delivering or collecting equipment from our customers.
Responsibilities
- Be the first point of contact for customers and colleagues alike
- Responsible for appropriate branch presentation
- Ensure all kit is stored correctly and easily accessible
- Ensure vehicles are always loaded safely and in line with company procedures
- Carry out daily compliance and H&S checks, as directed
- Assist and attend stock takes as required
- Cover deliveries and collections when essential to business demands
What We’re Looking For
- You enjoy meeting people and can demonstrate what great customer service looks like
- A real team player with a genuine desire to help
- Comfortable working at pace in a busy environment
- An interest in tools/machinery
- Some basic knowledge of how equipment works and/or be keen to learn and widen your own expertise
- Basic knowledge and understanding of safety in the workplace
- Full driving licence with good knowledge of the local area
What We Can Offer You
- Competitive salary
- Salary sacrifice pension
- 25 days holiday, plus bank holidays
- Additional holiday purchase scheme
- Free Tool Hire
- Life Assurance cover 3x salary
- Share save scheme
- Eye care vouchers
- Recommend a friend scheme
- Learning & Development - commitment to upskilling and developing our people, structured in house training available alongside external training where required
- Cycle to work scheme
- Long service recognition
- My Vp discounts - a variety of discounts and rewards on thousands of well-known brands
- Discounts on HP products
- EE mobile contract discount offers
- Gym discounts
- Health Shield (discounted premiums on health care cash plan)
- Employee Assistance Programme
- Virtual GP Service
- Will Writing & Funeral Concierge Service
- Regit Assist 24/7 accident helpline - free joining
A Little Bit About Us
ESS (Equipment, Safety, and Services) is a leading specialist company in the UK, providing safety, survey, communications, and test & measurement equipment. With over 25 years of experience, we offer a comprehensive range of equipment, support services, and training solutions. As a potential employer, joining ESS means becoming part of a dynamic team in an exciting and rewarding work environment. We have established ourselves as a leader in the industry, delivering efficient solutions, exceptional customer support, and cutting-edge equipment. At ESS, we value employee growth and foster collaboration. We offer opportunities for personal and professional development, recognising and celebrating the skills and dedication of our team members. Experience a fulfilling career with ESS, where your contributions will make a meaningful impact. Join us today and be part of our mission to deliver outstanding equipment solutions and support services.
Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.
Branch Assistant in Knowsley employer: Vp plc
Contact Detail:
Vp plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Assistant in Knowsley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on ESS. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their dynamic environment.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact for customers, think of scenarios where you can demonstrate your ability to handle queries and complaints. Role-play with a friend or family member to build your confidence.
✨Tip Number 3
Show off your teamwork spirit! During interviews, share examples of how you've worked well in a team before. Highlight your willingness to help others and how you thrive in a busy environment. ESS loves a real team player!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining us at ESS. So, get your application in and let’s get the ball rolling!
We think you need these skills to ace Branch Assistant in Knowsley
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your enthusiasm for customer service and teamwork. A bit of flair can make your application stand out!
Tailor Your Application: Make sure to tailor your application to the Branch Assistant role. Highlight any relevant experience you have with tools or machinery, and mention how you’ve provided great customer service in the past. We love seeing how your skills match what we’re looking for!
Keep It Clear and Concise: While we appreciate creativity, clarity is key! Keep your application straightforward and to the point. Use bullet points if needed to make it easy for us to read through your qualifications and experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Vp plc
✨Know Your Stuff
Familiarise yourself with the tools and machinery that ESS deals with. Brush up on basic equipment knowledge and safety protocols, as this will show your genuine interest in the role and help you stand out.
✨Customer Service is Key
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to help a customer, as this aligns perfectly with what they’re looking for.
✨Show Your Team Spirit
Be ready to discuss your experiences working in a team. Highlight times when you collaborated effectively with others, as being a team player is crucial for this role at ESS.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, training opportunities, and daily responsibilities. This shows your enthusiasm for the position and helps you determine if it’s the right fit for you.
