At a Glance
- Tasks: Drive revenue growth by managing key accounts and building relationships in London.
- Company: Join Brandon Hire Station, the UK's top tool and equipment hire provider.
- Benefits: Enjoy a competitive salary, bonus scheme, company car, and 25 days holiday.
- Why this job: Be part of a dynamic team focused on exceptional customer service and professional growth.
- Qualifications: Proven experience with large regional customers and excellent communication skills required.
- Other info: We value diversity and are committed to upskilling our employees.
The predicted salary is between 36000 - 60000 £ per year.
Working with the Head of Key Accounts, your main responsibility is to increase company revenue and profitability by support the operations team through growing the regional customer base in the London area.
Key Responsibilities
- Work in a field based role identifying new and growing existing accounts as well as delivering new regional main contractors and regional developers using market intelligence
- Undertake root cause analysis of customer issues, ensuring appropriate actions are taken to prevent future issues
Be proactive in working with the Bid team on Bids, Tenders and PQQ’s - Compile and deliver winning, professional presentations and associated literature to new and existing national customers
- Work with the operations, finance and asset teams to ensure the service offering is delivered to national customers in line with agreed SLA’s
- Actively work with the wider Sales Teams to share leads and opportunities
- Meet agreed revenue and profit targets
- Take a proactive approach to growing existing accounts within your portfolio ensuring all major regional customers are included in portfolio.
- Deliver high level of customer care in line with customer SLA’s
- Ensure the CRM system is kept up to date with activity at all times
- Ensure pricing guidelines are adhered to
- Build and maintain positive, professional relationships throughout different levels of the organisation
- Assist the credit control team in keeping aged debt to a minimum
- Thorough review and utilisation of the monthly sales KPI report, track performance of accounts and map future growth opportunities
- Assist the Head of Key Accounts in building a respectful ‘one team’ culture across the sales and operations teams
Promote change positively and assist in embedding new concepts
What We’re Looking For
- Proven experience of managing and adding value to large regional customers
- Ability to secure and grow new business with spending accounts
- Excellent communications skills
- Positive ‘can do’ attitude
- Highly driven and motivated
- Excellent presentation skills
- Valid driving licence
What We Can Offer You
- Competitive salary
- Competitive bonus scheme
- Salary sacrifice pension
- Company car
- 25 days holiday, plus bank holidays
- Additional holiday purchase scheme
- Free Tool Hire
- Life Assurance cover 3x salary
- Share save scheme
- Eye care vouchers
- Recommend a friend scheme
- Learning & Development – commitment to upskilling and developing our people, structured in house training available alongside external training where required
- Cycle to work scheme
- Long service recognition
- My Vp discounts – a variety of discounts and rewards on thousands of well-known brands
- Discounts on HP products
- EE mobile contract discount offers
- Gym discounts
- Health Shield (discounted premiums on health care cash plan)
- Regit Assist 24/7 accident helpline – free joining
A Little Bit About Us
Brandon Hire Station is the leading provider of tool and equipment hire in the UK.
Our commitment to exceptional customer support services is unmatched in the industry. We guarantee timely delivery of our tools and equipment through our branded vehicles and FORS accredited drivers. Plus, with our 'Everyday Product Hire Guarantee', you can trust that our most hired products are always available at every branch, every day, collected or delivered throughout the UK.
At Brandon Hire Station, we're actively looking for passionate individuals to join our team. We're committed to providing the highest level of service to our customers and we're always on the lookout for like-minded professionals who share our dedication to excellence.
If you're interested in working for a company that's committed to providing exceptional customer support services, we invite you to apply for a position with Brandon Hire Station today.
Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.Salary: Competitive + Company CarShift Hours: 40 per week.Business Unit: Brandon Hire Station
Key Account Manager - London employer: Vp plc
Contact Detail:
Vp plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager - London
✨Tip Number 1
Familiarize yourself with the key players in the London market. Research regional main contractors and developers to understand their needs and how you can provide value. This knowledge will help you stand out during interviews.
✨Tip Number 2
Network actively within the industry. Attend local events or join relevant online forums to connect with potential clients and colleagues. Building relationships can lead to valuable insights and opportunities.
✨Tip Number 3
Prepare to discuss your previous successes in managing large accounts. Be ready to share specific examples of how you've added value and grown business in similar roles, as this will demonstrate your capability.
✨Tip Number 4
Showcase your presentation skills by preparing a mock presentation on a relevant topic. This will not only help you practice but also give you a chance to impress during the interview process with your professionalism.
We think you need these skills to ace Key Account Manager - London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing large regional customers and securing new business. Use specific examples that demonstrate your ability to grow accounts and meet revenue targets.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your positive 'can do' attitude and how your skills align with the responsibilities outlined in the job description.
Showcase Communication Skills: Since excellent communication skills are crucial for this position, consider including examples of successful presentations or customer interactions in your application materials.
Highlight Relevant Achievements: Include quantifiable achievements related to revenue growth and customer satisfaction in your application. This will help demonstrate your capability to deliver results in line with the company's expectations.
How to prepare for a job interview at Vp plc
✨Showcase Your Customer Management Experience
Be prepared to discuss specific examples of how you've successfully managed large regional customers in the past. Highlight your ability to add value and grow these accounts, as this is crucial for the role.
✨Demonstrate Proactive Problem-Solving Skills
Since the role involves root cause analysis of customer issues, come equipped with examples of how you've identified problems and implemented solutions. This will show your proactive approach and ability to prevent future issues.
✨Prepare Winning Presentations
As you'll need to compile and deliver professional presentations, practice your presentation skills. Bring along a sample or outline of a successful presentation you've delivered in the past to demonstrate your capabilities.
✨Emphasize Team Collaboration
The job requires working closely with various teams, so be ready to discuss how you've collaborated with sales, operations, and finance teams in previous roles. Highlight your ability to build positive relationships across different levels of an organization.