Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the go-to person for customers and maximize hire and sales revenue.
- Company: Join Brandon Hire Station, the UK's leading tool hire provider with a commitment to exceptional service.
- Benefits: Enjoy competitive salary, 25 days leave, free tool hire, and various discounts.
- Why this job: Be part of a passionate team dedicated to excellence and customer support.
- Qualifications: Customer service experience and a valid driving license are essential; hire industry knowledge is a plus.
- Other info: We value diversity and are committed to upskilling our employees.
The predicted salary is between 24000 - 36000 £ per year.
Our Hire Controllers are key to the performance of our branches. Join us and become part of our amazing operational branch team in maintaining our place as Nation’s leading Tool hire business.
Key Responsibilities
- Be the first point of contact for customers over the counter & on the telephone
- Maximise hire and sales revenue
- Cover deliveries and collections when essential to business demands
- Ensure vehicle are always loaded safely and in line with company procedures
- Responsible for appropriate branch presentation
- Carry out daily compliance and H&S checks, as directed
- Assist and attend stock takes as required
What We’re Looking For
- Proven experience of delivering excellent customer service
- Commercial mind-set and aware of importance of service delivery
- Effective communicator with ability to influence and empathise
- Good attention to detail and IT skills
- Knowledge of local area
- Valid driving licence
- Knowledge of hire industry desirable but not essential
- Knowledge of equipment desirable not essential
What We Can Offer You
- Competitive salary
- Salary sacrifice pension
- 25 days annual leave, plus bank holidays
- Additional holiday purchase scheme
- Free Tool Hire
- Life Assurance cover 3x salary
- Share save scheme
- Eye care vouchers
- Recommend a friend scheme
- Learning & Development – commitment to upskilling and developing our people, structured in house training available alongside external training where required
- Cycle to work scheme
- Long service recognition
- My Vp discounts – a variety of discounts and rewards on thousands of well-known brands
- Discounts on HP products
- EE mobile contract discount offers
- Gym discounts
- Health Shield (discounted premiums on health care cash plan)
- Regit Assist 24/7 accident helpline – free joining
A Little Bit About Us
Brandon Hire Station is the leading provider of tool and equipment hire in the UK.
Our commitment to exceptional customer support services is unmatched in the industry. We guarantee timely delivery of our tools and equipment through our branded vehicles and FORS accredited drivers. Plus, with our 'Everyday Product Hire Guarantee', you can trust that our most hired products are always available at every branch, every day, collected or delivered throughout the UK.
At Brandon Hire Station, we're actively looking for passionate individuals to join our team. We're committed to providing the highest level of service to our customers and we're always on the lookout for like-minded professionals who share our dedication to excellence.
If you're interested in working for a company that's committed to providing exceptional customer support services, we invite you to apply for a position with Brandon Hire Station today.
Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.Salary: CompetitiveShift Hours: 40 per week.Business Unit: Brandon Hire Station
Hire Controller - Hull employer: Vp plc
Contact Detail:
Vp plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Controller - Hull
✨Tip Number 1
Familiarize yourself with the tool hire industry. Even if you don't have direct experience, understanding the basics of how the industry operates can give you an edge in conversations during the interview.
✨Tip Number 2
Highlight your customer service skills. Since the role emphasizes excellent customer service, think of specific examples from your past experiences where you went above and beyond for a customer.
✨Tip Number 3
Prepare to discuss your communication style. Being an effective communicator is key in this role, so be ready to share how you've influenced or empathized with customers in previous positions.
✨Tip Number 4
Show your attention to detail. This position requires compliance and safety checks, so think of instances where your meticulous nature helped prevent issues or improved processes.
We think you need these skills to ace Hire Controller - Hull
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Hire Controller position. Understand the key responsibilities and what the company is looking for in a candidate, such as customer service skills and a commercial mindset.
Tailor Your CV: Customize your CV to highlight relevant experience that aligns with the job requirements. Emphasize your customer service experience, communication skills, and any knowledge of the hire industry, even if it's not essential.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to contribute to the team. Mention specific examples from your past experiences that demonstrate your skills and how they relate to the role.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for the Hire Controller role.
How to prepare for a job interview at Vp plc
✨Showcase Your Customer Service Skills
Since the role emphasizes excellent customer service, be prepared to share specific examples of how you've successfully handled customer interactions in the past. Highlight your ability to empathize and influence customers positively.
✨Demonstrate Your Commercial Awareness
Discuss your understanding of the importance of service delivery and how it impacts revenue. Be ready to talk about any previous experiences where you maximized sales or improved service efficiency.
✨Highlight Your Attention to Detail
The job requires good attention to detail, especially when it comes to compliance and health & safety checks. Prepare to discuss how you ensure accuracy in your work and any systems you use to maintain high standards.
✨Familiarize Yourself with the Hire Industry
While knowledge of the hire industry is not essential, having some background information can set you apart. Research common tools and equipment, as well as the key players in the market, to show your interest and initiative.
