At a Glance
- Tasks: Manage customer enquiries and process hire requests with a focus on service excellence.
- Company: Join Vp plc, a leader in the hire industry with a commitment to customer satisfaction.
- Benefits: Enjoy a competitive salary, 25 days holiday, and exclusive staff discounts.
- Other info: This is a full-time, 12-month contract role based in Thurnscoe.
- Why this job: Be part of a dynamic team and enhance your customer service skills in a thriving environment.
- Qualifications: Experience in customer service and knowledge of the hire industry is preferred.
The predicted salary is between 25000 - 32000 £ per year.
Vp plc is seeking a Hire Controller for a 12-month contract based in Thurnscoe. This full-time position involves managing customer enquiries, processing hire requests, and liaising with various teams to ensure service excellence.
The ideal candidate will have experience in customer service and be familiar with the hire industry.
Benefits include:
- A competitive salary
- 25 days holiday
- Various staff discounts
Apply before 7 July 2026.
Hire Controller (12-Month Contract) – Customer Service employer: Vp plc
Vp plc is an excellent employer that prioritises employee well-being and professional growth, offering a competitive salary alongside 25 days of holiday and attractive staff discounts. Our collaborative work culture in Thurnscoe fosters a supportive environment where team members can thrive and develop their skills in the hire industry, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Hire Controller (12-Month Contract) – Customer Service
✨Tip Number 1
Network like a pro! Reach out to people in the hire industry or customer service roles. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and hire management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! When you get the chance, share specific examples of how you've excelled in customer service. This will help you stand out as a candidate who truly understands the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Hire Controller (12-Month Contract) – Customer Service
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer service and the hire industry. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Hire Controller role. Share specific examples of how you've managed customer enquiries or processed hire requests in the past.
Showcase Your Communication Skills:Since this role involves liaising with various teams, it's crucial to demonstrate your communication skills. In your application, mention any experiences where effective communication led to successful outcomes.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Vp plc
✨Know the Hire Industry
Make sure you brush up on your knowledge of the hire industry before the interview. Familiarise yourself with common terms and processes, as well as any recent trends or changes. This will show that you're not just interested in the role but also invested in the industry.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you've excelled in customer service. Think about times when you resolved a difficult situation or went above and beyond for a customer. This will help demonstrate your ability to manage enquiries effectively.
✨Understand the Company Culture
Research Vp plc and their values. Understanding their approach to customer service and how they operate can give you an edge. Be ready to discuss how your personal values align with theirs, which can make a strong impression during the interview.
✨Prepare Questions to Ask
Have a few thoughtful questions ready to ask at the end of the interview. This could be about team dynamics, training opportunities, or how success is measured in the role. It shows that you're engaged and genuinely interested in the position.