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- Tasks: Be the first point of contact for customers and support internal sales.
- Company: Join ESS, a leading UK specialist in safety and measurement equipment with 25+ years of experience.
- Benefits: Enjoy competitive salary, bonuses, 25 days holiday, tool hire, and discounts on brands.
- Why this job: Make a meaningful impact in a dynamic team while developing your skills in a rewarding environment.
- Qualifications: Experience in hire or construction industry and customer service is desirable; basic IT skills required.
- Other info: We value diversity and offer structured training for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
Hire industry or construction industry experience is desirable for this opportunity.
Key Responsibilities
You will be the first line of contact for customers, over the counter and on the telephone so customer service skills and an excellent phone manner is essential. Reporting into the Branch Manager, you will provide support in all areas of internal sales, working with the internal sales teams completing hire transactions, stock takes and administration tasks.
If required, you may also be asked to assist with covering deliveries and collections, test and run equipment and repair referrals
What We’re Looking For
- Hire or Construction industry experience desirable
- Experience of customer service either face to face or on the telephone
- Excellent attention to detail and accuracy
- IT Literate- basic Word and Excel skills
- Valid driving licence – essential
- Ability to prioritise your workload so all duties are done to the highest standard to maximise profitable hires and sales
- Ability to work on own initiative in a fast paced and busy environment
What We Can Offer You
- Competitive salary
- Competitive annual bonus scheme
- Salary sacrifice pension
- 25 days holiday, plus bank holidays
- Additional holiday purchase scheme
- Free Tool Hire
- Life Assurance cover 3x salary
- Share save scheme
- Eye care vouchers
- Recommend a friend scheme
- Learning & Development – commitment to upskilling and developing our people, structured in house training available alongside external training where required
- Cycle to work scheme
- Long service recognition
- My Vp discounts – a variety of discounts and rewards on thousands of well-known brands
- Discounts on HP products
- EE mobile contract discount offers
- Gym discounts
- Health Shield (discounted premiums on health care cash plan)
- Regit Assist 24/7 accident helpline – free joining
A Little Bit about Us
ESS (Equipment, Safety, and Services) is a leading specialist company in the UK, providing safety, survey, communications, and test & measurement equipment. With over 25 years of experience, we offer a comprehensive range of equipment, support services, and training solutions.
As a potential employer, joining ESS means becoming part of a dynamic team in an exciting and rewarding work environment. We have established ourselves as a leader in the industry, delivering efficient solutions, exceptional customer support, and cutting-edge equipment.
At ESS, we value employee growth and foster collaboration. We offer opportunities for personal and professional development, recognising and celebrating the skills and dedication of our team members.
Experience a fulfilling career with ESS, where your contributions will make a meaningful impact. Join us today and be part of our mission to deliver outstanding equipment solutions and support services.
Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.Salary: CompetitiveShift Hours: 40 per week.Business Unit: ESS
Hire and Sales Controller - Livingston employer: Vp plc
Contact Detail:
Vp plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire and Sales Controller - Livingston
✨Tip Number 1
Make sure to highlight any relevant experience you have in the hire or construction industry during your interactions. This will show that you understand the specific challenges and needs of the role.
✨Tip Number 2
Practice your customer service skills before applying. Since you'll be the first line of contact for customers, being able to communicate effectively and professionally over the phone is crucial.
✨Tip Number 3
Familiarize yourself with basic IT tools like Word and Excel. Being comfortable with these programs will help you stand out, as they are essential for completing administrative tasks efficiently.
✨Tip Number 4
Demonstrate your ability to prioritize tasks in a fast-paced environment. Think of examples from your past experiences where you successfully managed multiple responsibilities to maximize efficiency.
We think you need these skills to ace Hire and Sales Controller - Livingston
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize any experience you have in the hire or construction industry. Mention specific roles or tasks that relate directly to the responsibilities outlined in the job description.
Showcase Customer Service Skills: Since this role involves direct customer interaction, detail your customer service experience. Provide examples of how you've successfully handled customer inquiries or resolved issues, both over the phone and face-to-face.
Demonstrate Attention to Detail: In your application, illustrate your attention to detail and accuracy. You can mention specific instances where your meticulousness led to successful outcomes, especially in sales or administrative tasks.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to align with the job description. Use keywords from the listing, such as 'IT literate', 'ability to prioritize workload', and 'work on own initiative', to show that you meet their criteria.
How to prepare for a job interview at Vp plc
✨Showcase Your Customer Service Skills
Since you'll be the first line of contact for customers, it's crucial to demonstrate your customer service experience. Prepare examples of how you've successfully handled customer inquiries or resolved issues in previous roles.
✨Highlight Relevant Industry Experience
If you have experience in the hire or construction industry, make sure to discuss it during the interview. This will show that you understand the specific challenges and requirements of the role.
✨Emphasize Attention to Detail
The job requires excellent attention to detail and accuracy. Be ready to provide examples of how you've maintained high standards in your previous work, especially in tasks involving administration or stock management.
✨Demonstrate Initiative and Adaptability
In a fast-paced environment, being able to prioritize your workload is key. Share instances where you've successfully managed multiple tasks or adapted to changing circumstances to meet deadlines.
