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- Tasks: Coordinate deliveries and collections, ensuring efficient transport movements.
- Company: Join Groundforce, a leader in excavation support systems with a rich 60-year history.
- Benefits: Enjoy competitive salary, free tool hire, and a variety of employee discounts.
- Other info: Opportunities for learning and development in a supportive environment.
- Why this job: Be part of a dynamic team making a real impact in the construction industry.
- Qualifications: Customer service skills and planning experience are a plus.
The predicted salary is between 30000 - 40000 £ per year.
We have an exciting new opportunity to join our busy office in Morley as a Transport Planner. In this role you will provide full support to your line manager by delivering excellent customer service and ensuring all transport movements are completed efficiently, accurately and in line with company policies, procedures, processes and customer requirements. You will strive to ensure all transport movements are undertaken in the most cost-effective manner working closely with all members of the Hire Desk, Operations & Sales teams.
Key Responsibilities
- Arrange the deliveries and collections of equipment from customer sites
- Organise internal transfer between depots, using our own fleet of vehicles and external haulage where necessary
- Ensure all movements are completed efficiently and cost effectively
- Liaise with drivers/hauliers and use tracking software to ensure each driver’s route is on schedule
- Liaise with all Hire Controllers and Operations teams to ensure accurate and prompt deliveries/collections
- Advising customers of accurate ETA’s and any delays that may occur
- Ensure records are accurately maintained
- Process purchase orders for external haulage
- Monitor emails and arrange any special requests such as wide load movements or booking in procedures
What We’re Looking For
- Effective customer service skills and excellent telephone manner
- Experience in a similar planning role – advantageous
- Good geographical knowledge of region/UK and Europe – advantageous
- Knowledge of construction/housing/civil engineering industry – advantageous
- Knowledge of shoring/hire industry – advantageous
- Understanding of driver hours and working time regulations – advantageous
- Knowledge of transport fleet management/scheduling software – advantageous
What We Can Offer You
- Salary Sacrifice Pension
- Free Tool Hire
- Life Assurance cover 3x salary
- Share save scheme
- Recommend a friend scheme
- Learning & Development – commitment to upskilling and developing our people, structured in house training available alongside external training where required
- Cycle to work scheme
- Long service recognition
- My VP discounts – a variety of discounts and rewards on thousands of well-known brands
- Discounts on HP products
- EE mobile contract discount offers
- Health Shield (discounted premiums on health care cash plan)
- Employee Assistance Programme
- Virtual GP Service
- Will Writing & Funeral Concierge Service
- Regit Assist 24/7 accident helpline – free joining
A Little Bit About Us
Groundforce is the market-leading rental provider of excavation support systems and specialist products for the water, civil engineering, and construction industries. With a remarkable 60-year heritage, we offer comprehensive shoring and related services. Operating under the Groundforce banner, we provide a wide range of solutions, including shoring, piling, construction training, temporary bridging, and more. Our goal is to be the convenient one-stop shop for "total solutions" in the construction and civil engineering industry. At Groundforce, we pride ourselves on our divisions, including Groundforce Shorco & Piletec, Stopper Specialists, Groundforce Bridge, and Groundforce Training Services. We continually invest in acquiring associated businesses to enhance our product portfolio and offer reliable and high-quality equipment for our customers. Excellence is our priority. We hold ISO 9001, 14001, and OHSAS 18001 certifications, demonstrating our commitment to quality, environmental stewardship, and safety. Join Groundforce, where we deliver exceptional support, innovative solutions, and outstanding customer service. Apply today and be part of our team that takes pride in our industry-leading position.
Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.
Transport Planner in Gildersome employer: Vp plc
Contact Detail:
Vp plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Planner in Gildersome
✨Tip Number 1
Network like a pro! Reach out to people in the transport and logistics industry, especially those who work at Groundforce. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of transport fleet management and scheduling software. Show us you know your stuff and can hit the ground running!
✨Tip Number 3
Practice your customer service skills. You’ll need to demonstrate how you handle queries and keep customers informed about their deliveries. Role-play with a friend to get comfortable!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Transport Planner in Gildersome
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Transport Planner role. Highlight any relevant experience in planning, customer service, and knowledge of the construction or hire industry. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Skills: Don’t forget to showcase your effective customer service skills and any experience with transport fleet management or scheduling software. We’re keen to see how you can help us deliver excellent service to our customers.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s quick and easy, and it helps us keep track of your application. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Vp plc
✨Know Your Stuff
Before the interview, brush up on your knowledge of transport planning and the construction industry. Familiarise yourself with key terms and concepts related to logistics, fleet management, and customer service. This will help you speak confidently about your experience and how it relates to the role.
✨Showcase Your Customer Service Skills
Since effective customer service is crucial for this role, prepare examples of how you've successfully handled customer interactions in the past. Think about times when you resolved issues or provided exceptional service, and be ready to share these stories during the interview.
✨Demonstrate Your Organisational Skills
Transport planning requires excellent organisational abilities. Be prepared to discuss how you manage multiple tasks, prioritise deliveries, and ensure everything runs smoothly. You might even want to bring a simple example of a scheduling tool or method you've used in the past.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for tracking deliveries, or how they handle unexpected delays. This shows your genuine interest in the role and helps you understand if it's the right fit for you.