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- Tasks: Join us as a Field Service Engineer, maintaining and repairing cutting-edge machinery.
- Company: UK Forks is a leader in the UK's material handling industry with a rich heritage.
- Benefits: Enjoy 25 days annual leave, competitive salary, training programs, and a fully equipped service vehicle.
- Why this job: Be part of a dynamic team that values your expertise and fosters customer connections.
- Qualifications: Mechanical qualification and experience with plant equipment are essential; excellent communication skills required.
- Other info: We are an equal opportunities employer, committed to diversity and excellence.
The predicted salary is between 30000 - 42000 £ per year.
Covering the North of London area from Bishops Stortford across to Dunstable in the north down to Watford and Loughton in the south, ideal candidates will live in and around this area.
Are you a passionate engineer seeking your next exciting career step with a company that highly values your expertise and provides specialised training on the latest innovations in material handling machinery?
Look no further! UK Forks are seeking a skilled and motivated Field Service Engineer to join our dynamic team.
Key Responsibilities
- As a Field Service Engineer, you will play a pivotal role in our team, ensuring the maintenance and repair of our machines are completed to our high standards.
- You will also serve as the frontline representative for our customers, ensuring exceptional service and fostering lasting customer connections.
- Carrying out essential maintenance and servicing to our hire machinery on-site with customers
- Offer breakdown resolutions and an effective repair service
- Troubleshoot and resolve any technical/mechanical issue during site visits
- Collaborating with the wider operations teams to identify opportunities for improvements to our service
- Maintaining accurate documentation of all repairs, services, and customer interactions
What We're Looking For
- Experience of repairing and servicing plant equipment which includes Telehandlers
- A recognised mechanical qualification in mechanical plant or agricultural engineering
- Excellent communication and customer service abilities
- Willingness to travel to customer sites as required
- A valid driving licence
What We Can Offer You
25 days annual leave + bank holidays
Competitive salary & overtime potential
40 hour week
Fully equipped service vehicle
Training & development programme
Dealership training (where applicable)
Roto training & Diagnostics training
Life Assurance cover
Pension scheme
Share Save option (Vp plc)
A Little Bit About Us
UK Forks, a division of Vp plc, is a renowned leader in the UK's material handling industry. With a remarkable heritage dating back to Vibroplant's establishment in 1954, UK Forks has built a strong reputation as a trusted specialist in telescopic handlers and tracked access platforms hire.
At UK Forks, we understand the critical role that material handling plays in enhancing on-site productivity. We are dedicated to providing tailored equipment and solutions that meet the unique needs of our clients, fostering long-term partnerships and exceeding customer expectations.
Our success lies in the expertise and commitment of our team. As part of our workforce, you will join a company that values excellence and puts customers at the forefront. We operate a centralised call centre, ensuring efficient handling of hire and service inquiries nationwide.
By joining UK Forks, you will become part of a team that strives for excellence, delivering superior quality, unmatched service, and tailored solutions in the material handling industry.
Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.
Salary: CompetitiveShift Hours: 40 per week.Business Unit: UK Forks
Field Service Engineer - North London employer: Vp plc
Contact Detail:
Vp plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - North London
✨Tip Number 1
Make sure to familiarize yourself with the specific types of machinery UK Forks specializes in, particularly telehandlers. Understanding the technical aspects and common issues related to these machines will give you an edge during interviews.
✨Tip Number 2
Highlight your customer service skills in conversations or networking opportunities. Since you'll be the frontline representative for customers, demonstrating your ability to build relationships and resolve issues effectively is crucial.
✨Tip Number 3
If possible, connect with current or former employees of UK Forks on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
✨Tip Number 4
Be prepared to discuss your mechanical qualifications and any relevant training you've received. UK Forks values specialized training, so showcasing your commitment to continuous learning will resonate well with them.
We think you need these skills to ace Field Service Engineer - North London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in repairing and servicing plant equipment, especially Telehandlers. Include any mechanical qualifications and emphasize your communication and customer service skills.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for engineering and your motivation to join UK Forks. Mention specific examples of how you've provided exceptional service and resolved technical issues in the past.
Highlight Your Location: Since the role covers North London, mention your proximity to the area in your application. This shows you understand the job requirements and are ready to travel to customer sites as needed.
Show Enthusiasm for Training: Express your eagerness to participate in the training and development programs offered by UK Forks. Highlight any previous training experiences that have helped you grow as an engineer.
How to prepare for a job interview at Vp plc
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of plant equipment, especially Telehandlers. Be prepared to discuss your previous experiences with repairs and servicing, as well as any specific challenges you've faced and how you overcame them.
✨Showcase Your Customer Service Skills
As a Field Service Engineer, you'll be the face of the company to customers. Highlight your communication skills and provide examples of how you've built strong relationships with clients in the past. This will demonstrate your ability to foster lasting customer connections.
✨Be Ready for Problem-Solving Questions
Expect questions that assess your troubleshooting abilities. Prepare to discuss specific instances where you identified and resolved technical or mechanical issues during site visits. This will show your analytical thinking and hands-on approach.
✨Understand the Company Culture
Research UK Forks and their commitment to customer service and innovation in material handling. Being able to articulate why you want to work for them and how you align with their values will set you apart from other candidates.
