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For Companies At a Glance
- Tasks: Join us as a Field Service Engineer, maintaining and repairing cutting-edge machinery.
- Company: UK Forks is a leader in the material handling industry with a rich heritage since 1954.
- Benefits: Enjoy 25 days annual leave, competitive salary, training programs, and a fully equipped service vehicle.
- Why this job: Be part of a dynamic team that values your expertise and fosters customer connections.
- Qualifications: Mechanical qualification and experience with plant equipment are essential; communication skills are a must.
- Other info: We promote diversity and equal opportunities in our hiring process.
The predicted salary is between 30000 - 42000 £ per year.
Ideal candidates for this opportunity will live in the Aylesford, Maidstone region as well as Sevenoaks, Orpington or Dartford.
Are you a passionate engineer seeking your next exciting career step with a company that highly values your expertise and provides specialised training on the latest innovations in material handling machinery?
Look no further! UK Forks are seeking a skilled and motivated Field Service Engineer to join our dynamic team.
Key Responsibilities
- As a Field Service Engineer, you will play a pivotal role in our team, ensuring the maintenance and repair of our machines are completed to our high standards.
- You will also serve as the frontline representative for our customers, ensuring exceptional service and fostering lasting customer connections.
- Carrying out essential maintenance and servicing to our hire machinery on-site with customers
- Offer breakdown resolutions and an effective repair service
- Troubleshoot and resolve any technical/mechanical issue during site visits
- Collaborating with the wider operations teams to identify opportunities for improvements to our service
- Maintaining accurate documentation of all repairs, services, and customer interactions
What We're Looking For
- Experience of repairing and servicing plant equipment which includes Telehandlers
- A recognised mechanical qualification in mechanical plant or agricultural engineering
- Excellent communication and customer service abilities
- Willingness to travel to customer sites as required
- A valid driving licence
What We Can Offer You
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25 days annual leave + bank holidays
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Competitive salary & overtime potential
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40 hour week
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Fully equipped service vehicle
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Training & development programme
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Dealership training (where applicable)
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Roto training & Diagnostics training
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Life Assurance cover
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Pension scheme
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Share Save option (Vp plc)
A Little Bit About Us
UK Forks, a division of Vp plc, is a renowned leader in the UK's material handling industry. With a remarkable heritage dating back to Vibroplant's establishment in 1954, UK Forks has built a strong reputation as a trusted specialist in telescopic handlers and tracked access platforms hire.
At UK Forks, we understand the critical role that material handling plays in enhancing on-site productivity. We are dedicated to providing tailored equipment and solutions that meet the unique needs of our clients, fostering long-term partnerships and exceeding customer expectations.
Our success lies in the expertise and commitment of our team. As part of our workforce, you will join a company that values excellence and puts customers at the forefront. We operate a centralised call centre, ensuring efficient handling of hire and service inquiries nationwide.
By joining UK Forks, you will become part of a team that strives for excellence, delivering superior quality, unmatched service, and tailored solutions in the material handling industry.
Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.
Salary: CompetitiveShift Hours: 40 per week.Business Unit: UK Forks
Field Service Engineer - Maidstone employer: Vp plc
Contact Detail:
Vp plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - Maidstone
✨Tip Number 1
Make sure to highlight your experience with plant equipment, especially Telehandlers, during your conversations. This will show that you have the specific skills UK Forks is looking for.
✨Tip Number 2
Familiarize yourself with the latest innovations in material handling machinery. Being knowledgeable about current trends and technologies can set you apart as a candidate who is proactive and engaged.
✨Tip Number 3
Prepare to discuss your customer service experiences in detail. Since you'll be the frontline representative for customers, demonstrating your ability to foster strong relationships is crucial.
✨Tip Number 4
Be ready to talk about your problem-solving skills. UK Forks values engineers who can troubleshoot effectively, so think of examples where you've successfully resolved technical issues in the past.
We think you need these skills to ace Field Service Engineer - Maidstone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in repairing and servicing plant equipment, particularly Telehandlers. Emphasize any mechanical qualifications you hold and showcase your communication and customer service skills.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for engineering and your motivation to join UK Forks. Mention specific experiences that demonstrate your ability to troubleshoot and resolve technical issues, as well as your commitment to exceptional customer service.
Highlight Relevant Skills: In your application, clearly outline your mechanical qualifications and any training you've received related to material handling machinery. Include examples of how you've successfully collaborated with teams to improve service delivery.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Field Service Engineer role.
How to prepare for a job interview at Vp plc
✨Know Your Equipment
Make sure you have a solid understanding of the plant equipment, especially telehandlers. Be prepared to discuss your previous experience with similar machinery and any specific repairs or maintenance tasks you've handled.
✨Showcase Your Customer Service Skills
As a Field Service Engineer, you'll be the face of the company to customers. Highlight your communication skills and provide examples of how you've successfully resolved customer issues in the past.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss specific technical or mechanical challenges you've faced in previous roles. Explain your thought process and the steps you took to troubleshoot and resolve these issues.
✨Express Willingness to Learn
UK Forks values training and development. Show enthusiasm for learning new technologies and techniques in material handling machinery, and mention any relevant training you've completed or are interested in pursuing.
