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For Companies At a Glance
- Tasks: Support internal sales and deliver top-notch customer service in a dynamic environment.
- Company: Join a leading equipment hire company with a focus on teamwork and growth.
- Benefits: Enjoy a competitive salary, bonus scheme, pension, and generous holiday allowance.
- Why this job: Be the first point of contact for customers and drive sales while making a difference.
- Qualifications: Experience in customer-facing roles and strong organisational skills are essential.
- Other info: Opportunity for career advancement in a supportive and fast-paced setting.
The predicted salary is between 28800 - 43200 £ per year.
We’re looking for a Hire/Sales controller to join our branch and provide full support in all areas of internal sales. This will include delivering first class customer service, working pro-actively when handling hire transactions and assisting in stock takes.
Key Responsibilities
- Being the first point of contact for the majority of customers ensuring all aspects of queries/orders and deliveries are dealt with in an efficient and professional manner
- Responsible for pro-actively increasing revenues by recognising and identifying sales opportunities
- Support with the management of any customer complaints, seeking positive resolution
- Ensuring that all relevant administrative processes are correctly followed
- Protection of the Company assets in line with company standards
- Ensuring that Health & Safety requirements/initiatives are proactively managed
What We’re Looking For
- Previous experience in a customer facing role in an equipment hire business or similar operation
- Used to managing a range of demanding customers and their requirements
- Well organised and an excellent work ethic
- Capable and willing to make operational decisions to ensure the branch makes its targets
- A good level of Computer literacy
- A full UK driving licence
What We Can Offer You
- Competitive salary
- Competitive annual bonus scheme
- Salary sacrifice pension
- 25 days holiday, plus
Hire/Sales Controller in Ferrybridge employer: Vp plc
Contact Detail:
Vp plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire/Sales Controller in Ferrybridge
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your approach and show them you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and sales. Think about specific examples from your past experiences that showcase your skills and how you can add value.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Hire/Sales Controller in Ferrybridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer-facing roles, especially in equipment hire. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Hire/Sales Controller role. Share specific examples of how you've handled customer queries or increased sales in the past.
Show Off Your Organisational Skills: Since being well-organised is key for this role, mention any tools or methods you use to stay on top of tasks. Whether it's software or personal strategies, we want to know how you keep everything running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Vp plc
✨Know Your Stuff
Make sure you understand the ins and outs of the hire/sales controller role. Familiarise yourself with common equipment hire processes and customer service best practices. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered exceptional customer service or resolved complaints effectively. Highlighting these situations will demonstrate your ability to handle demanding customers and ensure their satisfaction.
✨Be Proactive About Sales
Think of ways you can identify sales opportunities in your previous roles. Be ready to discuss how you’ve successfully increased revenues or improved sales processes. This will show that you’re not just reactive but can actively contribute to the company’s growth.
✨Get Organised
Since the role requires excellent organisation, come prepared with a plan for how you manage your tasks and priorities. You might even want to share a simple system you use to keep track of orders or customer queries, which will illustrate your work ethic and operational decision-making skills.
