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For Companies At a Glance
- Tasks: Support the Branch Manager and team, oversee operations, and ensure excellent customer service.
- Company: Join Brandon Hire Station, the UK's leading tool and equipment hire provider.
- Benefits: Enjoy a competitive salary, 25 days leave, and a range of employee perks.
- Other info: Monday to Friday work schedule with opportunities for training and development.
- Why this job: Be part of a supportive team and develop your skills in a dynamic environment.
- Qualifications: Experience in a supportive role and exceptional communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Key Responsibilities
- Support the Branch Manager and team in day-to-day duties.
- Supervise the hire desk and driver schedules, ensuring efficient delivery and collection of all assets.
- Oversee the workshop, ensuring all assets are in good working order and manage any necessary repairs.
- Maintain awareness of the branch P&L and take a pro-active approach to maximising profitability.
- Ensure the sound compliance of the branch, supporting all administrative duties.
- Train and develop branch colleagues to enable them to carry out their roles effectively.
What We’re Looking For
- Experience in a supportive role.
- Exceptional communication skills.
- Passion for delivering excellent customer service.
- Ability to manage change, be flexible and work well under pressure in a high-volume environment.
- Strong attention to detail and a high level of accuracy.
- Capability to build strong relationships, act as a positive role model and strong motivator.
- Excellent administration skills, with the ability to demonstrate a high level of accuracy.
- Ability to work on own initiative.
- A full UK driving licence.
What We Can Offer You
- Competitive salary
- Salary sacrifice pension scheme
- Monday–Friday only (no weekends)
- 25 days annual leave, plus bank holidays
- Additional holiday purchase scheme
- Free tool hire
- Life assurance cover (3× salary)
- Share save scheme
- Eye care vouchers
- Recommend a friend scheme
- Learning & Development – commitment to upskilling and developing staff, structured in-house training alongside external training where required.
- Cycle to work scheme
- Long service recognition
- Discounts on HP products
- Mobile contract discount offers
- Gym discounts
- Health Shield (discounted premiums on health care cash plan)
- Regit Assist 24/7 accident helpline – free joining
Benefits
We provide the highest level of customer support and guaranteed timely delivery of tools and equipment. ‘Everyday Product Hire Guarantee’ – our most hired products are always available at every branch, every day, collected or delivered throughout the UK.
Brandon Hire Station is the leading provider of tool and equipment hire in the UK. We are committed to offering exceptional service to our customers and a supportive environment for our staff. VP plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success, and we make recruiting decisions based on experience and skills.
Assistant Branch Manager employer: Vp plc
Contact Detail:
Vp plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Branch Manager
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for an Assistant Branch Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show us that you understand what we do and how you can contribute to our mission of delivering exceptional customer service. Tailor your answers to highlight your relevant experience!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on articulating your skills in communication, flexibility, and attention to detail—qualities we’re looking for in our next Assistant Branch Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at Brandon Hire Station.
We think you need these skills to ace Assistant Branch Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles that align with supporting a team, managing schedules, and ensuring compliance. We want to see how you can bring your unique flair to our branch!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for customer service and your ability to manage change. Tell us why you’re excited about the Assistant Branch Manager role and how you can contribute to our team's success.
Show Off Your Communication Skills: Since exceptional communication is key for this role, make sure your application is clear and concise. Use straightforward language and keep it professional yet friendly. We love seeing personality in applications, so don’t be afraid to let yours shine through!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to attach all your documents in one go. Plus, it shows us you’re serious about joining the StudySmarter family!
How to prepare for a job interview at Vp plc
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Assistant Branch Manager. Familiarise yourself with the key tasks like supervising the hire desk and managing driver schedules. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since exceptional communication is a must for this role, prepare examples of how you've effectively communicated in past jobs. Think about times when you’ve trained colleagues or resolved customer issues. Practising these scenarios will help you articulate your experience clearly during the interview.
✨Demonstrate Your Customer Service Passion
Be ready to discuss your approach to delivering excellent customer service. Share specific instances where you went above and beyond for a customer or helped improve service delivery. This will highlight your commitment to the company’s values and your ability to thrive in a high-volume environment.
✨Prepare for Situational Questions
Expect questions that assess your ability to manage change and work under pressure. Think of examples from your previous roles where you successfully navigated challenges or adapted to new situations. This will show that you can handle the dynamic nature of the job and maintain a high level of accuracy.