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For Companies At a Glance
- Tasks: Lead client onboarding, periodic reviews, and transaction monitoring to ensure compliance and efficiency.
- Company: Join a dynamic team in a leading private banking institution focused on client lifecycle management.
- Benefits: Competitive salary, professional development opportunities, and a collaborative work environment.
- Why this job: Make a real impact by enhancing client experiences and ensuring regulatory compliance.
- Qualifications: 5+ years in private banking with strong KYC, AML/CFT knowledge and leadership experience.
- Other info: Opportunity to mentor junior staff and contribute to process improvement initiatives.
The predicted salary is between 48000 - 72000 £ per year.
About the Team
We are establishing a dedicated Client Lifecycle Management ("CLM") function responsible for supporting the Front Office in the end-to-end management of high-quality client onboarding, periodic reviews, and transaction monitoring. The team plays a critical role in upholding regulatory compliance and mitigating financial crime risks while enhancing operational effectiveness across the client lifecycle.
Key Responsibilities
- Client Onboarding
- Prepare and validate Know‑Your‑Customer (KYC) documentation, including Source of Wealth (SoW) corroboration and onboarding assessments, in accordance with applicable regulatory requirements and internal policies.
- Conduct name screening and (preliminary) client risk assessments for new‑to‑bank and existing relationships.
- Engage with Front Office stakeholders e.g. Relationship Managers (RMs) to obtain complete, accurate, and timely client information.
- Periodic Review (PR)
- Assist the preparation of periodic review documentation by compiling/consolidating relevant client information and performing preliminary (due diligence) checks.
- Conduct name screening and perform transaction review summaries, highlighting material observations for RM attention/review.
- Ensure timely completion and submission of review documentation in line with internal timelines and regulatory expectations.
- Transaction Monitoring (TM)
- Support Front Office teams in addressing TM alerts by collating supporting documentation, validating evidence and drafting initial responses.
- Ensure accuracy, completeness and consistency of transaction monitoring submissions.
- Escalate unusual activities or red flags in line with established escalation protocols.
- CLM Process Enhancement
- Contribute to process improvement initiatives and participate in CLM-related projects aimed at strengthening efficiency, control effectiveness, and client experience.
- Other Responsibilities
- Undertake any ad-hoc tasks or assignments as directed by the supervisor.
Requirements
- Bachelor's Degree with minimum 5+ years of relevant work experiences (subject matter cum leadership) preferably in private banking, with exposure to AML/CFT compliance areas such as KYC, PR, TM.
- Experience in mentoring and supervising junior officers while remaining hands-on.
- Demonstrated experience collaborating with Front Office (client-facing) teams.
- Strong research, documentation, and business-writing skills.
- High attention to detail with strong analytical problem-solving and stakeholder management skills; able to work independently.
- Accountability for the accuracy, quality and regulatory compliance of deliverables.
- Excellent written and verbal communication skills required; fluent in English is essential, Chinese proficiency is considered an advantage.
- Solid understanding of MAS Notice 626 requirements and practical knowledge of private banking industry practices.
Senior Client Lifecycle Management (CLM) Officer (Lead) employer: VP BANK LTD Singapore Branch
Contact Detail:
VP BANK LTD Singapore Branch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Client Lifecycle Management (CLM) Officer (Lead)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in client lifecycle management. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your KYC and AML knowledge. Be ready to discuss how you've handled client onboarding and transaction monitoring in the past. We want to see your expertise shine!
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've improved processes or tackled challenges in client lifecycle management. We love hearing about your hands-on experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who can contribute to our team.
We think you need these skills to ace Senior Client Lifecycle Management (CLM) Officer (Lead)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Client Lifecycle Management role. Highlight your experience in KYC, PR, and TM, and don’t forget to showcase any leadership roles you've had. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about CLM and how your background makes you a perfect fit. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Attention to Detail: In this role, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to ensure their submissions are polished and professional.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining the StudySmarter team!
How to prepare for a job interview at VP BANK LTD Singapore Branch
✨Know Your KYC
Make sure you brush up on your Know-Your-Customer (KYC) knowledge before the interview. Understand the key documentation and processes involved in client onboarding, as well as the regulatory requirements. This will show that you're not just familiar with the role but also committed to compliance.
✨Engage with Real Scenarios
Prepare for situational questions by thinking of real-life examples where you've successfully managed client onboarding or periodic reviews. Be ready to discuss how you handled challenges, collaborated with Front Office teams, and ensured compliance. This will demonstrate your hands-on experience and problem-solving skills.
✨Highlight Your Leadership Skills
Since this is a senior position, be prepared to talk about your experience mentoring and supervising junior officers. Share specific instances where your leadership made a difference in team performance or client satisfaction. This will help convey your ability to lead while remaining engaged in day-to-day operations.
✨Showcase Your Analytical Mindset
Given the importance of transaction monitoring and risk assessment in this role, be ready to discuss your analytical approach. Prepare to explain how you ensure accuracy and consistency in your work, and how you handle unusual activities or red flags. This will highlight your attention to detail and commitment to regulatory compliance.
