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For Companies At a Glance
- Tasks: Support client onboarding, reviews, and transaction monitoring while ensuring compliance.
- Company: Join a leading private banking firm focused on client lifecycle management.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Why this job: Make a real impact in financial crime prevention and enhance client experiences.
- Qualifications: Bachelor's degree and 2-3 years in private banking or compliance roles.
- Other info: Collaborative team culture with opportunities for growth and process improvement.
The predicted salary is between 36000 - 60000 £ per year.
About the Team:
We are establishing a dedicated Client Lifecycle Management ("CLM") function responsible for supporting the Front Office in the end-to-end management of high-quality client onboarding, periodic reviews, and transaction monitoring. The team plays a critical role in upholding regulatory compliance and mitigating financial crime risks while enhancing operational effectiveness across the client lifecycle.
Key Responsibilities
- Client Onboarding
- Prepare and validate Know‑Your‑Customer ("KYC") documentation, including Source of Wealth ("SoW") corroboration and onboarding assessments, in accordance with applicable regulatory requirements and internal policies.
- Conduct name screening and (preliminary) client risk assessments for new-to-bank and existing relationships.
- Engage with Front Office stakeholders e.g. Relationship Managers ("RMs") to obtain complete, accurate, and timely client information.
- Periodic Review ("PR")
- Assist the preparation of periodic review documentation by compiling / consolidating relevant client information and performing preliminary (due diligence) checks.
- Conduct name screening and perform transaction review summaries, highlighting material observations for RM attention / review.
- Ensure timely completion and submission of review documentation in line with internal timelines and regulatory expectations.
- Transaction Monitoring ("TM")
- Support Front Office teams in addressing TM alerts by collating supporting documentation, validating evidence and drafting initial responses.
- Ensure accuracy, completeness and consistency of transaction monitoring submissions.
- Escalate unusual activities or red flags in line with established escalation protocols.
- CLM Process Enhancement
- Contribute to process improvement initiatives and participate in CLM-related projects aimed at strengthening efficiency, control effectiveness, and client experience.
- Other Responsibilities
- Undertake any ad-hoc tasks or assignments as directed by the supervisor.
Requirements
- (Bachelor's) Degree with minimum 2-3 years of work experience, preferably in private banking with exposure to AML/CFT compliance areas such as KYC, PR, TM.
- Demonstrated experience collaborating with Front Office (client-facing) teams.
- Strong research, documentation, and business-writing skills.
- High attention to detail with strong analytical problem-solving and stakeholder management skills; able to work independently.
- Accountability for the accuracy, quality and regulatory compliance of deliverables.
- Excellent written and verbal communication skills required; fluent in English is essential, Chinese proficiency is considered an advantage.
- Solid understanding of MAS Notice 626 requirements and practical knowledge of private banking industry practices.
Client Lifecycle Management (CLM) Officer employer: VP BANK LTD Singapore Branch
Contact Detail:
VP BANK LTD Singapore Branch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Lifecycle Management (CLM) Officer
✨Tip Number 1
Network like a pro! Reach out to your connections in the private banking sector and let them know you're on the lookout for a CLM Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your KYC and AML knowledge. Be ready to discuss how you've handled client onboarding and transaction monitoring in the past. We want to see that you can bring your experience to the table!
✨Tip Number 3
Showcase your attention to detail during the interview process. Bring examples of how you've ensured compliance and accuracy in your previous roles. This will demonstrate your commitment to quality and regulatory standards, which is crucial for a CLM Officer.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Client Lifecycle Management (CLM) Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Lifecycle Management role. Highlight your experience with KYC, AML, and any relevant compliance work. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about CLM and how your background makes you a great fit. We love seeing enthusiasm and a personal touch.
Showcase Your Attention to Detail: In this role, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best work right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at VP BANK LTD Singapore Branch
✨Know Your KYC
Familiarise yourself with the Know-Your-Customer (KYC) process and relevant regulatory requirements. Be prepared to discuss how you’ve handled KYC documentation in previous roles, as this will show your understanding of compliance and risk management.
✨Engage with Front Office Insights
Understand the role of Front Office stakeholders, especially Relationship Managers. Think of examples where you've collaborated with client-facing teams to gather information or resolve issues, as this demonstrates your teamwork and communication skills.
✨Showcase Your Analytical Skills
Prepare to discuss specific instances where you've conducted risk assessments or transaction reviews. Highlight your attention to detail and analytical problem-solving abilities, as these are crucial for the role.
✨Be Ready for Process Improvement Talk
Think about any process improvement initiatives you've been involved in. Be ready to share ideas on how you could contribute to enhancing CLM processes, as this shows your proactive approach and commitment to operational effectiveness.
