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- Tasks: Lead a team in managing multimodal import operations and ensure compliance with customs regulations.
- Company: Join a leading UK freight forwarding company with a strong focus on logistics solutions.
- Benefits: Enjoy remote work, generous holiday allowance, and comprehensive healthcare support.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in UK imports and customs clearance, with strong team leadership abilities.
- Other info: Be part of a positive and supportive work culture that values collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Join the Voyfai Group. In this role, you will join one of the established UK freight forwarding companies, operating at the center of a busy, multimodal import environment with strong air, sea, and road freight activity. The company operates with strong in-house customs capability, handling imports through major UK airports and seaports, and working closely with a trusted network of carriers, hauliers, and global agents to deliver reliable, end-to-end logistics solutions.
Your Role: As Import Manager, you will lead a team of import operators and remain closely involved in day-to-day import operations across sea, air and road freight, with a strong focus on ocean imports. This is a hands-on operational leadership role, suited to an experienced import professional who is comfortable taking ownership, leading from the front, and delivering consistently high service levels in a fast-paced freight forwarding environment.
Key Responsibilities:
- Lead and manage a team of import operators, ensuring high standards of accuracy, compliance, and customer service.
- Oversee day-to-day multimodal import operations across sea, air, and road freight as well as dedicated customs clearances.
- Remain hands-on with operations, supporting complex or time-critical shipments as required.
- Ensure full compliance with UK customs regulations, and maintain up to date knowledge of CDS, HMRC requirements, and relevant industry standards.
- Act as the main escalation point for operational issues, customs queries, and customer matters.
- Review job files, costs, and invoices to ensure accuracy, cost control, and profitability.
- Monitor workflows and operational performance, driving practical improvements where needed.
- Work closely with sales and customer-facing teams to support service delivery, customer retention, and account growth.
What You Bring:
- Proven experience in UK imports operations within a freight forwarding environment.
- Strong knowledge of customs clearance and import documentation, including CDS.
- Experience leading a small operational team or operating at Import Manager / Import Supervisor level.
- Solid understanding of multimodal freight forwarding, incoterms, and commercial cost control.
- Comfortable performing under pressure and taking ownership in time-critical situations.
- Experience using freight and customs systems; BoxTop and ASM Sequoia experience is highly beneficial.
- A resilient, hands-on leader who leads by example and stays close to the operation.
- Commercially aware, customer-focused, and solutions-driven, with pride in delivering shipments successfully.
What We Offer:
- Company Pension & Private Healthcare: Comprehensive support for your financial and personal well-being.
- Remote Working: Flexibility to work from home while maintaining autonomy in your role.
- Generous Holiday Allowance: 22 days of annual leave, plus bank holidays.
- Positive & Supportive Work Environment: Work alongside great colleagues in a dynamic, driven, and collaborative setting.
Import Manager (m/f/d) - UK in Farnborough employer: Voyfai
Contact Detail:
Voyfai Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Import Manager (m/f/d) - UK in Farnborough
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend local freight forwarding events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their customs processes and multimodal logistics. This will help you showcase your knowledge and passion for the role during the interview.
✨Tip Number 3
Practice your leadership skills! Be ready to discuss how you've successfully managed teams in the past, especially in high-pressure situations. Share specific examples that highlight your hands-on approach and problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Import Manager (m/f/d) - UK in Farnborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Import Manager role. Highlight your experience in UK imports operations and any relevant customs knowledge. We want to see how your skills match what we're looking for!
Showcase Your Leadership Skills: Since this role involves leading a team, don’t forget to showcase your leadership experience. Share examples of how you've managed teams or improved operations in previous roles. We love seeing hands-on leaders!
Be Clear and Concise: When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially in a fast-paced environment like ours.
Apply Through Our Website: Finally, make sure to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Voyfai
✨Know Your Stuff
Make sure you brush up on your knowledge of UK import operations and customs regulations. Familiarise yourself with terms like CDS and HMRC requirements, as well as the specifics of multimodal freight forwarding. This will show that you're not just a candidate, but someone who understands the industry inside out.
✨Show Your Leadership Skills
Since this role involves leading a team, be prepared to discuss your leadership style and past experiences. Think of examples where you've successfully managed a team or resolved conflicts. Highlight how you lead by example and stay hands-on with operations, as this is crucial for the Import Manager position.
✨Be Ready for Real Scenarios
Expect situational questions that test your problem-solving skills in time-critical situations. Prepare to share specific instances where you've handled complex shipments or operational issues. This will demonstrate your ability to perform under pressure and take ownership of challenges.
✨Connect with the Company Culture
Research the Voyfai Group and understand their values and work environment. Be ready to discuss how you can contribute to their positive and supportive culture. Showing that you align with their ethos will make you a more attractive candidate.
