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- Tasks: Answer calls and assist customers with scheduling shuttle services.
- Company: Voyago, a leader in inter-community shuttle services.
- Benefits: Hourly rate of $19.00, benefits after 3 months, and focus on employee development.
- Other info: In-office role with no remote options, perfect for those familiar with London.
- Why this job: Join a team making a social impact while developing your communication skills.
- Qualifications: Strong communication skills and 1-2 years of call centre experience.
The predicted salary is between 39520 - 39520 £ per year.
Voyago is hiring a Full-Time Call Taker for Inter-Community Shuttle Services in Greater London. The role involves answering calls, assisting customers with scheduling, and documenting information.
Ideal candidates will have:
- Strong communication skills
- 1-2 years of call center experience
- A familiarity with London
This position offers an hourly rate of $19.00 and is based in-office with no remote options available. Benefits kick in after 3 months, emphasizing employee development and social impact.
Shuttle Dispatch Call Taker – London, ON (In-Office) employer: Voyago
Contact Detail:
Voyago Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shuttle Dispatch Call Taker – London, ON (In-Office)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Voyago and their shuttle services. Understanding their mission and values will help you connect with the interviewer and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about talking to customers, try role-playing common call scenarios with a friend. This will help you feel more confident and prepared when it’s your turn to take calls.
✨Tip Number 3
Be ready to showcase your experience! Think of specific examples from your previous call centre jobs where you handled difficult situations or provided excellent customer service. We want to hear those stories during the interview!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to apply directly. Don’t miss out on this opportunity!
We think you need these skills to ace Shuttle Dispatch Call Taker – London, ON (In-Office)
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about answering calls and assisting customers, make sure your application highlights your strong communication skills. Use clear and concise language to demonstrate how you can effectively interact with customers.
Highlight Relevant Experience: If you've got 1-2 years of call centre experience, flaunt it! Share specific examples of your previous roles where you handled customer inquiries or scheduling. This will show us that you're ready to jump right in.
Know Your London: Familiarity with London is a big plus for this role. In your application, mention any local knowledge or experiences that could help you assist customers better. It’ll show us you’re not just another applicant!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Voyago
✨Know Your Stuff About London
Familiarise yourself with the Greater London area, including key locations and transport routes. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Brush Up on Call Centre Skills
Since the job requires call centre experience, think of specific examples from your past roles where you excelled in communication or problem-solving. Be ready to discuss how you handled difficult calls or managed customer expectations.
✨Practice Active Listening
During the interview, demonstrate your active listening skills. This means not just hearing the questions but engaging with them. Nod, ask clarifying questions, and summarise what the interviewer says to show you’re fully engaged.
✨Show Enthusiasm for Customer Service
Express your passion for helping others and making a positive impact through customer service. Share stories that highlight your commitment to providing excellent service, as this aligns with Voyago's focus on social impact.