At a Glance
- Tasks: Schedule bookings, coordinate with drivers, and ensure timely service for customer satisfaction.
- Company: Join Voyago, a leading transportation provider with a supportive culture.
- Benefits: Enjoy competitive pay, comprehensive benefits, and opportunities for personal growth.
- Other info: Full-time rotating shifts with a focus on work-life balance and employee well-being.
- Why this job: Make a real impact in the community while developing your skills in a dynamic environment.
- Qualifications: Dispatch experience, strong communication skills, and proficiency in MS Office required.
The predicted salary is between 19.5 - 19.5 £ per hour.
Voyago is currently recruiting to fill existing Full-Time Transit Dispatcher in London, Ontario!
Your Role:
- You schedule new bookings and coordinate with drivers regarding changes.
- You utilize the radio to communicate effectively with all drivers on route.
- You ensure all drivers active on routes are on time to maintain customer satisfaction.
- You manage and pull a variety of reports as per the manager's directive.
- You answer phones and email correspondence in a professional and courteous manner.
- You take responsibility for the Emergency Response Plan in the event of a serious collision.
- You manage and assist with scheduling vehicle maintenance as required.
Hourly Wage: $19.50 per hour
Your Profile:
- You have dispatch experience within the transportation or service industry.
- You are comfortable using the radio to listen and communicate effectively with all drivers.
- You have superior time management and communication skills.
- You are highly organized and able to multitask.
- Physically capable of climbing stairs.
- You can take initiative to solve problems and search out the data needed to do so.
- You are proficient in computer software with experience in MS Office (Word & Excel).
- You have excellent customer service experience.
- You have a clean criminal record search.
- You have sound geographic knowledge of the surrounding area (London).
- You are available to work the following full-time rotating afternoon shifts (2:00PM - 1:00AM): week 1: Sunday, Monday, Tuesday; week 2: Sunday, Monday, Tuesday, Wednesday.
Your Location:
Your work location will be 573 Admiral Court in London. This position is 100% in office; there is no remote work option for this role.
The Perks:
- We support the development, work-life balance and well-being of our employees.
- We build a supportive corporate culture that encourages diversity and enables our people to flourish.
- We enable our employees to have a positive social impact by deploying sustainable mobility solutions.
- We offer our employees opportunities to build their own experience within a local, global Group.
- We offer comprehensive benefits packages for full-time employees with an Employee and Family Assistance Program, a great company perks program and an Employee Referral Bonus for all staff.
- We are an Award Winning company.
- As a subsidiary of Transdev, we provide opportunities for a rewarding career with a growing, global transportation provider.
- We focus on innovation and sustainable environmental initiatives.
Voyago is committed to providing accommodation for individuals with disabilities throughout the recruitment process. Accommodations are available upon request of the internal or external applicant. If you require an accommodation due to a disability for an interview, please notify Human Resources directly to make appropriate arrangements when contacted for an interview.
Para Transit Dispatcher - London, ON employer: Voyago
Voyago is an exceptional employer that prioritises the development and well-being of its employees, offering a supportive corporate culture that embraces diversity and encourages personal growth. Located in London, Ontario, our team enjoys comprehensive benefits, a positive work-life balance, and the opportunity to make a meaningful impact through sustainable mobility solutions. As part of a global transportation provider, we provide a rewarding career path with ample opportunities for advancement within a dynamic and innovative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Para Transit Dispatcher - London, ON
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Voyago.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Voyago. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Para Transit Dispatcher - London, ON
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Voyago, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Voyago and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Voyago. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Voyago
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Voyago.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Voyago.
