At a Glance
- Tasks: Coordinate school transport, manage routes, and support drivers in a fast-paced environment.
- Company: Join Voyago, an award-winning transportation provider with a supportive culture.
- Benefits: Earn $22/hour, with benefits after 3 months and opportunities for pay increase.
- Other info: 100% in-office role with opportunities for career growth and training support.
- Why this job: Make a positive impact on students' daily journeys while developing your skills.
- Qualifications: Dispatch experience or related education, strong customer service, and multitasking abilities.
The predicted salary is between 22 - 22 £ per hour.
Voyago is Hiring 1 Full-Time Student Transportation Dispatcher!
Position Overview
Reporting to the Operations Manager, the Schools Dispatcher is responsible for coordinating driver dispatch operations and ensuring the accuracy and clarity of route instructions provided to drivers. This role ensures compliance with operational standards, supports incident reporting, and leverages regional knowledge to recommend efficient solutions and alternative routing as needed. Success in this position requires strong customer service skills, attention to detail, and the ability to perform effectively in a fast-paced, dynamic environment.
Your role
- Coordinate and assist with school routes, ensuring timely and efficient service
- Take vehicles out to drivers experiencing mechanical issues or breakdowns
- Cover school routes in circumstances where all other options have been exhausted
- Communicate with drivers, monitors, and supervisors to resolve on-road issues
- Track vehicle locations and relay important updates to drivers
- Handle incoming calls and inquiries related to school transportation
- Maintain accurate records of daily operations, including absences and delays
- Identify all routes and ensure drivers are en-route, on time, and no students are left behind
- Manage and pull a variety of reports as per the Dispatch Supervisor’s directive
- Manage and assist with scheduling vehicle maintenance as required
Your Profile
- You have dispatch experience within the transportation or service industry or related education
- You are able to utilize a radio to listen to, respond to, and communicate effectively with all drivers
- You have excellent time and stress management skills
- You are a multi-tasker who can prioritize several urgent and important tasks at the same time
- You take initiative to solve problems and search out the data needed to do so
- You are able to accurately follow all procedures to meet corporate and legal obligations
- You have superior customer service skills
- You are computer literate and have software experience in MS Office (Outlook, Word, and Excel)
- You have intermediate to advanced verbal and written language skills (equivalent to B2 to C1 levels)
- You are available to work Monday to Friday 9:00AM - 5:30PM
Your Location
This position is located at 573 Admiral Court (main floor) and is 100% in-office. Remote work is not available.
Hourly Rate:
The rate for the successful candidate will be $22.00 per hour with benefits after 3 months. Hourly rate will increase to $23.00 upon successful completion of a B Class licence upgrade (Voyago will cover the expense of the upgrade training).
The Perks
- We support the development, work-life balance and well-being of our employees
- We build a supportive corporate culture that encourages diversity and enables our people to flourish.
- We enable our employees to have a positive social impact by deploying sustainable mobility solutions.
- We offer comprehensive benefits packages for full-time employees with an Employee and Family Assistance Program, a great company perks program and an Employee Referral Bonus for all staff
- We are an Award-Winning company
- As a subsidiary of Transdev, we provide opportunities for a rewarding career with a growing, global transportation provider
- We focus on innovation and sustainable environmental initiatives
- We offer our employees opportunities to build their own experience within a local, global Group.
Voyago is committed to provide accommodation for individuals with disabilities throughout the recruitment process. Accommodations are available upon request of the internal or external applicant. If you require an accommodation due to a disability for an interview, please notify Human Resources directly to make appropriate arrangements when contacted for an interview.
Voyago Transdev’s Applicant Tracking System uses AI-assisted tools during the initial application and early screening stage. We thank all applicants however only those under consideration will be contacted.
Full Time Student Transportation Dispatcher in London employer: Voyago
Voyago is an exceptional employer that prioritises the development and well-being of its employees, fostering a supportive corporate culture that embraces diversity. Located in a dynamic environment, this role offers comprehensive benefits, opportunities for career growth within a global transportation provider, and the chance to make a positive social impact through sustainable mobility solutions. With a focus on innovation and employee satisfaction, Voyago ensures that every team member can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Full Time Student Transportation Dispatcher in London
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Voyago.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Voyago. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Full Time Student Transportation Dispatcher in London
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Voyago, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Voyago and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Voyago. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Voyago
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Voyago.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Voyago.
