A national care provider is seeking a 2nd Line IT Support Analyst in Stoke-on-Trent to deliver high-quality support to staff. Responsibilities include managing ticket escalations, troubleshooting hardware and software issues, and maintaining IT infrastructure. The ideal candidate should have experience in technical support, strong problem-solving skills, and a solid understanding of IT systems. This full-time position offers opportunities for professional development and requires a commitment to enhancing IT service quality. #J-18808-Ljbffr
