At a Glance
- Tasks: Support and coach teams to deliver outstanding care and drive continuous improvement.
- Company: Join Voyage Care, a leading provider in specialist Neuro services.
- Benefits: Competitive salary, car allowance, flexible pay options, and extensive training.
- Other info: Dynamic role with opportunities for travel and personal growth.
- Why this job: Make a real difference in people's lives while advancing your leadership career.
- Qualifications: Experience in social care, strong leadership skills, and a passion for quality improvement.
The predicted salary is between 35000 - 45000 £ per year.
Join Voyage Care and take the next step in your leadership journey. At Voyage Care, we're passionate about helping people gain greater independence and live the lives they choose. Our colleagues are at the heart of everything we do, and we're committed to creating an environment where people can grow, develop and build rewarding careers.
We’re excited to be recruiting for a Regional Support Manager within our specialist Neuro portfolio, covering services across the North East, North West, Midlands and Derbyshire. This is a fantastic opportunity for an experienced Registered Manager looking to progress into a broader regional role, or for someone with a strong background in quality, compliance or operational support who is ready to take the next step in their career. If you’re passionate about driving quality, developing teams and supporting services to achieve their full potential, we’d love to hear from you.
About the Role
As a Regional Support Manager, you’ll work closely with Operational Managers and service teams, providing hands-on support where it’s needed most. You’ll play a key role in driving quality, compliance, performance and colleague development across a portfolio of specialist Neuro services. This is a highly visible and varied role where no two days are the same. One day you may be coaching and developing service leaders, the next you could be supporting a service through regulatory challenges, identifying improvement opportunities or helping a team achieve outstanding outcomes for the people we support. You’ll be a role model for our values, bringing energy, expertise and a solutions-focused approach to every service you work with.
What You’ll Be Doing
- Supporting and coaching Operational Managers, Registered Managers and service teams.
- Driving continuous improvement across quality, compliance and performance.
- Supporting services to deliver outstanding, person-centred care and support.
- Building capability within teams through mentoring and leadership.
- Working alongside services to achieve commercial and operational success.
- Ensuring compliance with regulatory requirements, company policies and contractual obligations.
- Supporting services with safeguarding, quality assurance and best-practice delivery.
- Promoting a positive culture aligned to Voyage Care's ETHOS values.
- Providing leadership and operational oversight where additional support is required.
- Acting as the responsible manager in the absence of a Registered Manager and, where necessary, registering with the relevant regulatory body.
About You
We’re looking for a passionate and experienced social care professional who is ready for a rewarding challenge. You may currently be:
- A successful Registered Manager looking to broaden your impact across multiple services.
- An experienced leader with a track record of improving quality and developing teams within health and social care.
You’ll also bring:
- Experience within residential, supported living or specialist care services.
- Strong knowledge of regulatory and compliance requirements.
- A proven ability to coach, influence and develop others.
- Excellent communication and relationship-building skills.
- Strong organisational and problem-solving abilities.
- A flexible approach and willingness to travel across the region, including occasional overnight stays.
- A genuine passion for improving the lives of the people we support.
Why Voyage Care?
At Voyage Care, we don’t just offer jobs — we offer careers. We know our people make the difference, which is why we invest in development, progression and wellbeing. We reward your dedication with:
- Wagestream – draw up to 40% of your pay as it’s earned.
- Funded Blue Light Card – offering hundreds of discounts.
- 24/7/365 GP and doctor line for colleagues and their families.
- Healthcare cash plan covering colleagues and their families.
- Enhanced retirement leave.
- Long service awards.
- Ongoing training, development and career progression opportunities.
- The opportunity to work for one of the sector's leading care providers.
Grow Together
This role offers the chance to work across a diverse portfolio of specialist Neuro services, supporting colleagues to thrive, driving service excellence and making a meaningful difference to the lives of the people we support. If you’re looking for your next leadership challenge and want to join an organisation that genuinely invests in its people, this could be the perfect opportunity for you. Apply today and help us continue delivering exceptional care and support across our specialist Neuro services. All offers of employment will be subject to satisfactory DBS checks and references.
Regional Support Manager in Stockton-on-Tees employer: Voyage-Care
At Voyage Care, we pride ourselves on being an exceptional employer dedicated to fostering a supportive and growth-oriented work environment. Our commitment to employee development is reflected in our comprehensive training programmes, competitive benefits including Wagestream and healthcare plans, and a culture that values collaboration and innovation. Join us in making a meaningful impact in the lives of those we support while advancing your career in a dynamic and rewarding setting across the North East, North West, Midlands, and Derbyshire.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Support Manager in Stockton-on-Tees
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Voyage-Care.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Voyage-Care!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Voyage-Care, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Voyage-Care or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Regional Support Manager in Stockton-on-Tees
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Voyage-Care:Before hitting send, make sure to tailor your application specifically to Voyage-Care! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Voyage-Care
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
