Quality Assurance Manager
Location: Hybrid with national travel
Hours: 37.5 hours per week
Help Us Deliver Outstanding Care Across Voyage Care
At Voyage Care, our purpose is simple: Fulfilling Lives for All. We're looking for an experienced and passionate Quality Assurance Manager to join our Quality Team and play a key role in driving excellence across our services nationwide.
This is an opportunity to influence quality at a strategic level, working closely with operational leaders and service teams to ensure the people we support receive safe, high-quality, person-centred care.
If you have a strong background in health or social care, enjoy identifying opportunities for improvement, and thrive in a role that combines quality assurance, coaching and service development, we'd love to hear from you.
What You'll Be Doing
As a Quality Assurance Manager, you'll be a trusted partner to operational teams, leading quality audits and supporting services to achieve and maintain exceptional standards.
- Conduct quality assurance audits across a regional portfolio of services.
- Provide expert guidance and recommendations to drive continuous improvement.
- Work collaboratively with Service Managers, Operations Managers and senior leaders.
- Analyse data, identify trends and help shape quality improvement plans.
- Support services to achieve compliance with regulatory requirements and internal quality standards.
- Lead follow-up reviews and monitor progress against action plans.
- Contribute to quality initiatives, service improvement projects and digital transformation programmes.
- Help embed a positive culture of accountability, learning and continuous improvement.
What We're Looking For
We're seeking an experienced quality professional who is passionate about delivering outstanding outcomes for people who use services.
- Experience within health or social care, ideally in a leadership or registered management role.
- Strong knowledge of regulatory frameworks and quality standards.
- Experience in quality assurance, auditing, inspection or service improvement.
- Excellent analytical and report-writing skills.
- Experience using quality, risk or incident management systems.
- The ability to influence, coach and build strong stakeholder relationships.
- A proactive, solutions-focused approach and a passion for continuous improvement.
Why Join Voyage Care?
At Voyage Care, you'll have the opportunity to:
- Make a genuine impact on the quality of care delivered across the organisation
- Work alongside experienced quality and operational leaders
- Influence service improvement at both operational and strategic levels
- Enjoy a varied role with autonomy, flexibility and national exposure
- Be part of an organisation committed to innovation, quality and positive outcomes for the people we support
#J-18808-Ljbffr
Quality Assurance Manager in Stafford employer: Voyage-Care
At Voyage Care, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values your contributions. As a Registered Service Manager in Woodley, Reading, you will benefit from flexible pay options, comprehensive healthcare access, and opportunities for professional growth within a well-established team dedicated to delivering outstanding care. Join us to make a meaningful impact while enjoying a rewarding career with excellent benefits and a commitment to your development.
