At a Glance
- Tasks: Lead a residential service, shaping care quality and team development.
- Company: Voyage Care, dedicated to enhancing lives through quality support.
- Benefits: Flexible pay, healthcare support, discounts, and career progression opportunities.
- Other info: Join a supportive environment with strong foundations for growth.
- Why this job: Make a real difference in people's lives while leading a passionate team.
- Qualifications: Experience in care management and a passion for developing teams.
The predicted salary is between 30000 - 40000 £ per year.
Registered Service Managers play a vital role in shaping the quality of care and support we deliver. We’re currently looking for an experienced manager to lead one of our residential services in Trowbridge. This is a fantastic opportunity to take ownership of a well‑established service and shape its next phase of development. You’ll have the autonomy to bring fresh ideas, strengthen ways of working, and build on existing foundations to further enhance quality and outcomes. The service is ready for a leader who can make it their own – someone who is visible, supportive, and confident in guiding a team forward. This role offers the opportunity to embed consistency and introduce new approaches that continue to improve the experience for both the team and the people we support.
You’ll be working in a service supporting adults with learning disabilities, autism, and physical disabilities. It is a fast‑paced and rewarding environment where strong leadership makes a real difference.
This is an opportunity to build on strong foundations and shape the next phase of the service. You will be joining a large, established team and will play a key role in creating a positive and engaged team, strengthening consistency and performance, and driving quality and standards forward. We are looking for someone who leads from the front – visible, approachable, and confident in managing. You will also bring fresh thinking, particularly around activities, community engagement, and improving outcomes.
In this role, you will take overall responsibility for the day‑to‑day management of the service. This includes leading and developing your team, ensuring high standards of care, and maintaining strong working relationships with families and professionals. We are looking for an experienced and confident leader who understands the demands of managing a complex service. You will be resilient, proactive, and comfortable leading change where needed.
Required Experience and Qualities- Experience in a care management role
- A good understanding of CQC and regulatory standards
- A passion for developing teams and improving services
- Level 5 in Health & Social Care (or willingness to work towards it)
- Most importantly, you are passionate about people – both those you support and the teams you lead.
At Voyage Care, we recognise the dedication of our teams and offer a wide range of benefits to support you both professionally and personally. From flexible pay through Wagestream to healthcare support, discounts through the Blue Light Card, and excellent career progression opportunities, we are committed to helping you grow and feel valued in your role.
- Flexible pay through Wagestream – access up to 40% of your earned pay
- Blue Light Card – discounts across retailers
- 24/7 GP access and healthcare support
- Ongoing training and career progression
StudySmarter Expert Advice🤫
We think this is how you could land Registered Service Managers
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Voyage-Care.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Voyage-Care!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Voyage-Care, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Voyage-Care or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Registered Service Managers
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Voyage-Care:Before hitting send, make sure to tailor your application specifically to Voyage-Care! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Voyage-Care
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
