At a Glance
- Tasks: Lead a dedicated team to provide outstanding care and rehabilitation for adults with acquired brain injuries.
- Company: Voyage Care, a supportive organisation focused on enhancing lives.
- Benefits: Flexible pay options, discounts, healthcare access, and career development opportunities.
- Other info: Join a stable team with strong leadership support and excellent career progression.
- Why this job: Make a real difference in people's lives while leading a passionate team.
- Qualifications: Experience in health and social care management; CQC registration preferred.
Join Voyage Care and feel valued. We reward your dedication with:
- Stream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
- Funded Blue Light Card – hundreds of discounts at high street retailers and more.
- 24/7/365 doctor line for colleagues and their families.
- Access to cash plans for colleagues, which also cover their families.
- Enhanced retirement leave.
- Long service awards.
Registered Service Managers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We are currently searching for a fantastic Registered Service Manager to join us in leading our specialist Acquired Brain Injury (ABI) rehabilitation service in Nuneaton. This is a unique opportunity to take the lead of a well-established, highly regarded service that supports adults with acquired brain injuries, physical disabilities, emotional support needs and cognitive impairments. The service provides a rehabilitation-focused pathway, empowering people to develop independence, build confidence and achieve meaningful outcomes within their local communities. The service consists of 8 residential rehabilitation beds and 4 transitional independence flats, all operating under one CQC registration. It provides an excellent opportunity for an experienced manager looking to lead a high-quality service while further developing occupancy and supporting future growth.
About the Role
Our Registered Service Manager will work closely with local authorities, healthcare professionals, commissioners, families and the people we support, ensuring the delivery of outstanding person-centred care and rehabilitation. You will be responsible for the day-to-day management of the service, including:
- Leading, motivating and developing an established and experienced team.
- Maintaining high standards of quality, compliance and person-centred support.
- Managing occupancy and supporting the successful commissioning of vacant beds.
- Conducting audits, supervisions, appraisals and quality monitoring.
- Managing budgets and service performance.
- Ensuring regulatory, legislative and contractual requirements are met.
- Building and maintaining positive relationships with external stakeholders.
- Driving continuous improvement and positive outcomes for the people we support.
Why This Service?
This is a rare opportunity to inherit a service with strong foundations already in place. The service benefits from:
- A stable and highly experienced staff team.
- An experienced and established senior team.
- Strong internal audit performance and governance processes.
- A supportive operational structure.
- Positive relationships with local professionals and commissioners.
What We’re Looking For
We’re interested in our Registered Service Manager having both the right experience and the right values. The successful candidate will:
- Hold previous Registered Manager experience or significant management experience within health and social care.
- Be willing and able to undertake CQC registration if not already registered.
- Hold, or be willing to work towards, a Level 5 Diploma in Leadership for Health and Social Care.
- Have experience working within a CQC-regulated environment.
- Demonstrate strong leadership and people management skills.
- Have experience managing quality, compliance and service performance.
- Be passionate about delivering person-centred support and positive outcomes.
Experience within acquired brain injury, neurological rehabilitation or complex care services would be advantageous; however, we also welcome applications from experienced leaders from other care settings who can demonstrate transferable skills and a desire to develop within a specialist rehabilitation environment.
Why Choose Us?
We embrace people’s differences and encourage you to be you, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career. We encourage our staff to grow together through our excellent training programmes, starting at induction and continuing throughout your career. With opportunities for progression, strong leadership support and job security within a sector-leading organisation, there’s never been a better time to join Voyage Care. This is an exciting opportunity to lead a high-performing service, work alongside a dedicated team and make a genuine difference to people’s lives every day.
Don’t hesitate to apply today and make a real difference to the lives of the people we’re supporting. All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.
Service Manager in Nuneaton employer: Voyage-Care
Voyage Care is an exceptional employer that prioritises the well-being and growth of its employees. Located in the welcoming community of Bo'ness, we offer competitive pay, comprehensive training, and ample opportunities for career advancement within a dynamic team dedicated to making a meaningful impact in the lives of those we support.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Nuneaton
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Voyage-Care.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Voyage-Care!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Voyage-Care, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Voyage-Care or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Service Manager in Nuneaton
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Voyage-Care:Before hitting send, make sure to tailor your application specifically to Voyage-Care! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Voyage-Care
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
