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For Companies At a Glance
- Tasks: Verify financial data, raise invoices, and support payroll processes.
- Company: Join a supportive team in a dynamic operational environment.
- Benefits: Gain specialist knowledge, with strong development and progression opportunities.
- Why this job: Make a real impact by ensuring financial accuracy and compliance.
- Qualifications: Experience in finance, strong numerical skills, and attention to detail.
- Other info: Training provided; thrive in a structured, deadline-driven environment.
The predicted salary is between 30000 - 42000 £ per year.
Fixed term 12 month maternity cover. Are you highly organised, detail-focused, and confident working with financial data? We’re looking for a proactive OST Administrator (Finance Verification & Compliance) to join our Operational Support Team in Lichfield. This is a key role that ensures the accuracy of financial, payroll and invoicing information that supports our services across the organisation.
What you’ll be doing
- Verify financial data before it’s processed into Coldharbour and billing systems
- Check commissioned, delivered and invoiced hours to ensure accuracy and compliance
- Raise invoices and validate service codes against contracts
- Support payroll by confirming employee rates, annualised hours calculations and overtime enhancements
- Maintain accurate employee records for starters and contract changes
- Reconcile data across systems (Coldharbour, CM2000) to support timely payments
- Liaise with funders, social workers and internal teams to resolve discrepancies
- Support compliance activities and produce reports to ensure financial integrity
- Assist with audits and maintain strong documentation standards
What we’re looking for
- Experience in financial verification, compliance, payroll, invoicing or accounts administration
- Strong numerical accuracy and attention to detail
- Good understanding of financial controls and data checking processes
- Confident using financial systems and Excel
- Able to work under pressure, meet deadlines and manage multiple priorities
- Clear, professional communication skills for internal and external stakeholders
Experience with annualised hours, commissioning frameworks or the care sector is beneficial but not essential; training will be provided.
Why join us?
- Supportive and collaborative team environment
- Opportunity to develop specialist knowledge in financial compliance
- A role where your accuracy directly supports service delivery
- Strong development and progression opportunities within Operational Support
If you’re someone who loves getting things right, enjoys problem solving and thrives in a structured and deadline-driven environment, we’d love to hear from you.
Working Hours:
- Monday: 09:00-17:00
- Tuesday: 09:30-16:30
- Wednesday: 09:00-15:00
- Thursday: 09:00-15:00
- Friday: 09:00-15:00
Operational Support Team Administrator in Lichfield employer: Voyage Care
Contact Detail:
Voyage Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Support Team Administrator in Lichfield
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to financial verification and compliance. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring examples of your work or projects that demonstrate your attention to detail and numerical accuracy. This will help you stand out and prove you’re the right fit for the Operational Support Team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Operational Support Team Administrator in Lichfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in financial verification and compliance. We want to see how your skills match the role, so don’t be shy about showcasing your attention to detail and numerical accuracy!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Operational Support Team. Share specific examples of how you've tackled similar challenges in the past.
Showcase Your Communication Skills: Since you'll be liaising with various stakeholders, it's important to demonstrate your clear and professional communication style. Whether it’s in your CV or cover letter, let us know how you’ve effectively communicated in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our team!
How to prepare for a job interview at Voyage Care
✨Know Your Numbers
Brush up on your financial data skills before the interview. Be ready to discuss your experience with financial verification, compliance, and invoicing. Having specific examples of how you've ensured accuracy in past roles will show that you’re detail-focused and organised.
✨Familiarise Yourself with Systems
Get to know the financial systems mentioned in the job description, like Coldharbour and CM2000. If you can, try to find out how they work or similar systems. This will demonstrate your proactive approach and readiness to hit the ground running.
✨Prepare for Scenario Questions
Think about potential scenarios you might face in this role, such as resolving discrepancies or managing multiple priorities under pressure. Prepare concise answers that highlight your problem-solving skills and ability to communicate clearly with stakeholders.
✨Show Enthusiasm for Compliance
Express your interest in financial compliance and how it supports service delivery. Share any relevant experiences or training you've had, even if it's not directly related to the care sector. This will show that you're keen to learn and grow within the role.
