Field Support Supervisor

Field Support Supervisor

Christchurch Full-Time 16 £ / hour No home office possible
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At a Glance

  • Tasks: Lead a team to support individuals in gaining independence and manage daily care operations.
  • Company: Join Voyage Care, a community-focused organisation dedicated to enhancing lives.
  • Benefits: Enjoy flexible pay options, discounts, healthcare access, and enhanced retirement leave.
  • Why this job: Make a real difference in people's lives while growing your career in a supportive environment.
  • Qualifications: Previous care management experience and Level 3 in Health & Social Care required.
  • Other info: Participate in an on-call rota and enjoy ongoing training and development opportunities.

Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.

Join Voyage Care and Feel Valued, we reward your dedication with:

  • Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
  • Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
  • Wagestream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
  • Funded Blue Light Card – hundreds of discounts at high street retailers etc.
  • 24/7/365 doctor line for our colleagues and their families
  • Access to cash plans for our colleagues, which also covers their families
  • Enhanced retirement leave
  • Long service awards

Field Support Supervisors with a passion for enhancing the quality of life of the people we support are at the heart of our community service teams. We’re currently searching for a fantastic Field Support Supervisor to join us in leading our supported living services in Dorset. Our services are a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

Our Field Support Supervisors will be responsible for managing a team of colleagues with the purpose of helping people to gain more independence in their daily lives. You could be developing and implementing person centred support plans, conducting care needs assessments, inducting new colleagues, completing supervisions/appraisals, completing medication competencies and medication audits, attending multi-disciplinary meetings, completing reports and generally assisting the Branch Manager in the day-to-day management of our services. You’ll never lose sight of why you choose to do this, as our Field Support Supervisors regularly visit their services and spend time with the people we support.

You will also take part in the on-call rota (although this may be subject to change depending on the needs of the service).

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Field Support Supervisors having both the right experience and the right values. This is why our Field Support Supervisors should have previous experience in a care management role and a Level 3 in Health & Social Care as well as experience working with individuals with autism, acquired brain injury, complex individuals with mental health needs and challenging behaviours.

Why choose us? We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Field Support Supervisor employer: Voyage Care

At Voyage Care, we pride ourselves on being an exceptional employer in Christchurch, Dorset, where our Field Support Supervisors play a vital role in enhancing the quality of life for those we support. Our commitment to employee well-being is reflected in our competitive pay rates, flexible pay options through Wagestream, and comprehensive benefits including a funded Blue Light Card and 24/7 doctor line access. With a strong focus on personal and professional growth, we offer extensive training and development opportunities, fostering a supportive work culture that values diversity and encourages you to truly be yourself while making a meaningful impact in the community.
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Contact Detail:

Voyage Care Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Support Supervisor

✨Tip Number 1

Familiarise yourself with the specific needs of the individuals you’ll be supporting, especially those with autism or complex mental health needs. This knowledge will not only help you in interviews but also demonstrate your genuine passion for enhancing their quality of life.

✨Tip Number 2

Network with current or former employees of Voyage Care to gain insights into the company culture and expectations. This can provide you with valuable information that you can use to tailor your approach during the interview process.

✨Tip Number 3

Prepare to discuss your previous experience in care management and how it relates to the responsibilities of a Field Support Supervisor. Be ready to share specific examples of how you've helped colleagues grow or supported individuals in gaining independence.

✨Tip Number 4

Showcase your commitment to ongoing professional development. Mention any relevant training or certifications you’ve completed, particularly in Health & Social Care, as this aligns with the values of Voyage Care and demonstrates your dedication to the field.

We think you need these skills to ace Field Support Supervisor

Leadership Skills
Team Management
Person-Centred Care Planning
Care Needs Assessment
Supervision and Appraisal Techniques
Medication Management
Multi-Disciplinary Collaboration
Report Writing
Communication Skills
Empathy and Compassion
Problem-Solving Skills
Experience with Autism and Mental Health Needs
Adaptability
Training and Development Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in care management and any qualifications, such as a Level 3 in Health & Social Care. Emphasise your work with individuals with autism or complex mental health needs.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for enhancing the quality of life for others. Mention specific examples of how you've supported colleagues or individuals in gaining independence.

Highlight Relevant Skills: In your application, focus on skills that are crucial for the role, such as team management, conducting care needs assessments, and developing person-centred support plans. Use keywords from the job description to align your application with their needs.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Voyage Care

✨Show Your Passion for Care

Make sure to express your genuine passion for enhancing the quality of life for individuals. Share personal experiences or stories that highlight your commitment to supporting others, especially those with complex needs.

✨Demonstrate Leadership Skills

As a Field Support Supervisor, you'll be managing a team. Prepare examples of how you've successfully led teams in the past, focusing on your ability to motivate and develop colleagues while ensuring high standards of care.

✨Know the Role Inside Out

Familiarise yourself with the responsibilities outlined in the job description. Be ready to discuss how your previous experience aligns with tasks like conducting care needs assessments and implementing support plans.

✨Prepare Questions for Them

Interviews are a two-way street. Prepare thoughtful questions about the company culture, training opportunities, and how they support their staff. This shows your interest in the role and helps you assess if it's the right fit for you.

Field Support Supervisor
Voyage Care
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