At a Glance
- Tasks: Lead a dedicated team to support adults with learning disabilities and mental health needs.
- Company: Voyage Care, a sector-leading organisation that values diversity and inclusion.
- Benefits: Flexible pay options, discounts, 24/7 GP access, and enhanced retirement leave.
- Other info: Join a supportive environment with excellent training and career progression opportunities.
- Why this job: Make a genuine difference in people's lives while developing your leadership skills.
- Qualifications: Experience in care management and a Level 5 Diploma in Leadership for Health & Social Care.
Join Voyage Care and Feel Valued. We reward your dedication with:
- Stream, giving you the flexibility to draw upon up to 40% of your pay as it is earned
- Funded Blue Light Card with hundreds of discounts at high street retailers
- 24/7/365 GP access for colleagues and their families
- Access to cash plans for colleagues and their families
- Enhanced retirement leave
- Long service awards
About the Role
We're looking for an experienced and passionate Registered Service Manager to lead our six-bed residential service in Woodley, Reading, supporting adults with Learning Disabilities, Autism and Mental Health needs. This is a well-established service with a settled and experienced team, creating an excellent opportunity for a strong and confident leader to build on existing strengths, drive quality standards and continue delivering outstanding person-centred support.
As Registered Service Manager, you will work closely with local authorities, healthcare professionals, families and internal stakeholders to ensure the people we support achieve positive outcomes, maximise their independence and lead fulfilling lives. You will provide inspirational leadership to your team, ensuring the service remains compliant, safe and focused on delivering the highest standards of care and support.
Key Responsibilities
- Managing the day-to-day operation of the service
- Leading, supporting and developing the staff team
- Maintaining high standards of quality and compliance
- Ensuring CQC and regulatory requirements are consistently met
- Completing audits, reports and service reviews
- Managing staffing, recruitment and performance within the service
- Working in partnership with families, professionals and commissioners
- Managing service budgets and resources effectively
- Driving a positive, person-centred culture across the service
- Participating in the on-call rota as required
About You
We're looking for a confident and experienced manager who has:
- Previous experience as a Registered Manager or Deputy Manager within a regulated care setting
- Experience supporting people with Learning Disabilities and associated complex needs
- A strong understanding of CQC regulations and compliance requirements
- Excellent leadership and people management skills
- Experience driving quality and service improvement
- A passion for delivering outstanding person-centred care
Essential Criteria
- Level 5 Diploma in Leadership for Health & Social Care, currently working towards completion, or willing to undertake the qualification
- 2-3 years' experience in a Deputy Manager, Service Manager or equivalent leadership role within a regulated care environment
- Experience supporting individuals with Learning Disabilities, Autism and associated Mental Health needs
- Strong understanding of CQC regulations, compliance requirements and quality standards
- Ability to lead, motivate and develop teams to deliver high-quality, person-centred support
- Sound knowledge of governance, safeguarding and regulatory frameworks
- Excellent communication, organisational and stakeholder management skills
Why Choose Us?
We embrace people's differences and encourage you to Be You. If you've got the passion to make someone's life better, we can provide the training and development opportunities you need to build a rewarding career. We encourage our colleagues to Grow Together through excellent training, development and career progression opportunities within a sector-leading organisation. This is an exciting opportunity for an experienced leader looking to make a genuine difference within a stable service and support a dedicated team to achieve the very best outcomes for the people we support. Apply today and help us make a real difference.
Service Manager in Earley employer: Voyage-Care
At Voyage Care, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values your contributions. As a Registered Service Manager in Woodley, Reading, you will benefit from flexible pay options, comprehensive healthcare access, and opportunities for professional growth within a well-established team dedicated to delivering outstanding care. Join us to make a meaningful impact while enjoying a rewarding career with excellent benefits and a commitment to your development.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Earley
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Voyage-Care.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Voyage-Care!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Voyage-Care, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Voyage-Care or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Service Manager in Earley
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Voyage-Care:Before hitting send, make sure to tailor your application specifically to Voyage-Care! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Voyage-Care
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
