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- Tasks: Lead a dynamic team to enhance independence for individuals in supported living.
- Company: Join Voyage Care, a leading organisation dedicated to improving lives.
- Benefits: Enjoy flexible pay, discounts, 24/7 doctor access, and enhanced retirement leave.
- Why this job: Make a real difference while growing your career in a supportive environment.
- Qualifications: Previous care management experience and a passion for supporting diverse individuals required.
- Other info: On-call duties may vary; DBS checks and references are mandatory.
The predicted salary is between 25000 - 32000 £ per year.
Overview
Deputy Service Managers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We\’re currently searching for a fantastic Deputy Service Manager to join us in leading our supported living services in Clacton. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people! Our Deputy Service Managers will be responsible for managing a team of colleagues with the purpose of helping people to gain more independence in their daily lives. You could be developing and implementing person‑centred support plans, conducting care needs assessments, recruiting and inducting new colleagues, completing supervisions/appraisals, completing medication competencies and medication audits, attending multi‑disciplinary meetings, completing reports and generally assisting the Registered Manager in the day‑to‑day management of our service. You\’ll never lose sight of why you choose to do this, as our Deputy Service Managers play a central role in team leadership and have a hands‑on approach to care management. You will also take part in the on‑call rota (although this may be subject to change depending on the needs of the service). This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that\’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.
Qualifications
We\’re interested in our Deputy Service Managers having both the right experience and the right values. This is why at this service our Deputy Service Manager should have previous experience in a care management role and a Level 3 in Health & Social Care as well as experience working with individuals with autism, acquired brain injury, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.
Benefits
- Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
- Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
- Wagestream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
- Funded Blue Light Card – hundreds of discounts at high street retailers etc.
- 24/7/365 doctor line for our colleagues and their families
- Access to cash plans for our colleagues, which also covers their families
- Enhanced retirement leave
- Long service awards
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Contact Detail:
Voyage Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Service Manager
✨Tip Number 1
Familiarise yourself with the specific needs of individuals with autism and complex mental health issues. Understanding these challenges will not only help you in interviews but also demonstrate your commitment to enhancing the quality of life for those you support.
✨Tip Number 2
Network with current or former employees of Voyage Care. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 3
Prepare to discuss your previous experience in care management roles. Be ready to share specific examples of how you've successfully led teams and implemented person-centred support plans, as this will highlight your suitability for the Deputy Service Manager position.
✨Tip Number 4
Showcase your passion for making a difference in people's lives during your interactions with the hiring team. This role is all about empathy and leadership, so conveying your genuine desire to support both colleagues and service users will set you apart from other candidates.
We think you need these skills to ace Deputy Service Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Deputy Service Manager position. Tailor your application to highlight how your experience aligns with these specific duties.
Highlight Relevant Experience: Make sure to emphasise any previous experience in care management, particularly with individuals with autism or complex mental health needs. Use specific examples to demonstrate your skills and achievements in these areas.
Showcase Your Values: Voyage Care values passion and a commitment to enhancing the quality of life for others. In your application, express your personal values and how they align with the company's mission to support independence and growth.
Craft a Compelling Cover Letter: Write a cover letter that not only summarises your CV but also conveys your enthusiasm for the role. Discuss why you want to work at Voyage Care and how you can contribute to their team and the lives of those they support.
How to prepare for a job interview at Voyage Care
✨Show Your Passion for Care
Make sure to express your genuine passion for enhancing the quality of life for individuals. Share specific examples from your past experiences that highlight your commitment to supporting people with diverse needs, especially those with autism or complex mental health challenges.
✨Demonstrate Leadership Skills
As a Deputy Service Manager, you'll be leading a team. Prepare to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight your experience in conducting supervisions and appraisals, as well as how you motivate and support your colleagues.
✨Understand Person-Centred Care
Familiarise yourself with the principles of person-centred care. Be ready to discuss how you would develop and implement support plans tailored to individual needs. This shows that you value the unique requirements of each person you support.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. Think about potential challenges you might face in the role and how you would handle them. This could include managing challenging behaviours or conducting care needs assessments, so have some strategies in mind.
