At a Glance
- Tasks: Lead a dedicated team to provide outstanding support for adults with disabilities.
- Company: Voyage Care, a leader in adult social care with a warm culture.
- Benefits: Flexible pay, discounts, 24/7 GP access, and excellent training opportunities.
- Other info: Join a supportive environment with genuine career progression and development.
- Why this job: Make a real impact while leading a well-loved service and shaping its future.
- Qualifications: Experience in adult social care management and a passion for person-centred support.
Join Voyage Care and Feel Valued. We know great leadership changes lives. That's why we reward your dedication with:
- Stream, giving you the flexibility to draw upon up to 40% of your pay as it is earned
- Funded Blue Light Card with hundreds of discounts at high street retailers
- 24/7/365 GP access for you and your family
- Cash plan benefits for colleagues and their families
- Enhanced retirement leave
- Long service awards
- Excellent training, development and progression opportunities
We are looking for an experienced and passionate Registered Service Manager to lead one of our established residential services supporting adults with learning disabilities and physical disabilities. This is a fantastic opportunity to take over a settled, stable service with a strong reputation, long-standing people we support and a dedicated staff team.
The service supports a small group of adults who live full and active lives, accessing local community activities, social events, day opportunities and meaningful experiences. The people we support enjoy a welcoming home environment where independence, choice and quality of life are at the heart of everything we do.
As Registered Service Manager, you will have overall responsibility for the day-to-day management of the service, ensuring the highest standards of care, quality, compliance and staff performance. You will work closely with families, healthcare professionals, local authorities and internal stakeholders whilst leading and developing your team to deliver outstanding support and positive outcomes.
You will:
- Lead, motivate and develop a team of support colleagues and senior staff
- Create a positive, accountable and high-performing culture
- Ensure person-centred support is embedded throughout the service
- Monitor quality, compliance and regulatory requirements
- Manage recruitment, retention and workforce development
- Complete audits, supervisions, appraisals and competency assessments
- Oversee service budgets and operational performance
- Build positive relationships with families, professionals and commissioners
- Drive continuous improvement and identify opportunities for development
You will also participate in the on-call management rota as required.
We are looking for someone who combines compassion with confidence. You will be:
- An experienced manager within adult social care
- Confident managing established teams and different personalities
- Passionate about delivering high-quality, person-centred support
- Skilled in performance management and staff development
- Organised and operationally focused
- Able to build strong relationships and communicate effectively
Previous Registered Manager experience would be advantageous, however we would also welcome applications from:
- Deputy Managers ready to take the next step
- Experienced Service Managers
- Operational leaders within adult social care who are ready to register with CQC
A Level 5 Diploma in Leadership for Health and Social Care (or willingness to work towards this) is desirable.
At Voyage Care, we believe every person deserves the opportunity to live a fulfilling life and every colleague deserves the opportunity to build a rewarding career. We encourage our teams to Grow Together, providing industry-leading training, genuine career progression and the support needed to succeed. If you're looking for an opportunity to make a lasting impact, lead an established service and shape its future, we'd love to hear from you. Apply today and help us create even brighter futures for the people we support.
All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.
Service Manager in Catcliffe employer: Voyage-Care
At Voyage Care, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values your contributions. As a Registered Service Manager in Woodley, Reading, you will benefit from flexible pay options, comprehensive healthcare access, and opportunities for professional growth within a well-established team dedicated to delivering outstanding care. Join us to make a meaningful impact while enjoying a rewarding career with excellent benefits and a commitment to your development.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Catcliffe
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Voyage-Care.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Voyage-Care!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Voyage-Care, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Voyage-Care or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Service Manager in Catcliffe
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Voyage-Care:Before hitting send, make sure to tailor your application specifically to Voyage-Care! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Voyage-Care
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
