At a Glance
- Tasks: Lead a team to support individuals with mental health conditions on their recovery journey.
- Company: A welcoming residential service dedicated to improving lives.
- Benefits: Enhanced pay, flexible earnings, discounts, and 24/7 doctor access.
- Other info: Join a diverse team and enjoy excellent career growth opportunities.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in care management and a Level 3 qualification in Health & Social Care.
Overview
Deputy Service Managers with a passion for improving the quality of life of the people we support are at the heart of our management teams.
We’re looking for a Deputy Service Manager to lead our residential service in Mapperley.
The service is a welcoming, friendly environment that supports people with mental health conditions on their road to recovery.
Our Deputy Service Managers will manage a team of colleagues with the purpose of helping people gain more independence in their daily lives.
This role offers the opportunity to develop and implement person‑centred support plans, conduct care needs assessments, recruit and induct new colleagues, complete supervisions, appraisals, medication competencies and audits, attend multidisciplinary meetings, produce reports, and assist the Registered Manager with day‑to‑day service management.
You will also be part of the on‑call rota, which may change with service needs.
Responsibilities
- Lead and develop the team of supported living staff.
- Develop and implement person‑centred support plans.
- Conduct care needs assessments.
- Recruit, induct and supervise staff.
- Complete medication competencies and audits.
- Attend multidisciplinary meetings and produce reports.
- Assist the Registered Manager with day‑to‑day management.
- Participate in the on‑call rota.
Qualifications
- Previous experience in a care management role.
- Level3 qualification in Health & Social Care.
- Experience working with individuals requiring enhanced support.
- Knowledge of strength‑based and trauma‑informed approaches.
- Ability to lead and coach a diverse team.
Benefits
- Enhanced evening and weekend pay at an additional 50p per hour.
- Premium overtime rates at an additional £1 per hour.
- Flexibility to draw up to 40% of pay as it is earned.
- Funded Blue Light Card with discounts at high‑street retailers.
- 24/7/365 doctor line for staff and families.
- Cash plans available for staff and families.
- Enhanced retirement leave.
- Long‑service awards.
- Equal Opportunity
All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.
Some roles require male or female employees only, where indicated it is a genuine occupational requirement in accordance with the Equality Act2010.
We celebrate diversity and encourage applicants to be themselves.
- Application
- To learn more about the role, visit our careers page at
- #J-18808-Ljbffr
Deputy Service Manager in Carlton employer: Voyage-Care
Voyage Care is an exceptional employer that prioritises the well-being and growth of its employees. Located in the welcoming community of Bo'ness, we offer competitive pay, comprehensive training, and ample opportunities for career advancement within a dynamic team dedicated to making a meaningful impact in the lives of those we support.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Service Manager in Carlton
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Voyage-Care.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Voyage-Care!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Voyage-Care, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Voyage-Care or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Deputy Service Manager in Carlton
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Voyage-Care:Before hitting send, make sure to tailor your application specifically to Voyage-Care! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Voyage-Care
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
