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- Tasks: Coordinate care delivery and manage a dynamic team to support individuals effectively.
- Company: Join Voyage Care, a leading organisation dedicated to making a difference in people's lives.
- Benefits: Enjoy flexible pay options, discounts, healthcare access, and enhanced retirement leave.
- Why this job: Make a real impact while growing your skills in a supportive and inclusive environment.
- Qualifications: Experience in Health & Social Care, administration, and excellent customer service is essential.
- Other info: Be part of a friendly team and enjoy opportunities for career progression.
Join Voyage Care and feel valued. We reward your dedication with:
- Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
- Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
- Wagestream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned
- Funded Blue Light Card – hundreds of discounts at high street retailers
- 24/7/365 doctor line for our colleagues and their families
- Access to cash plans for our colleagues, which also covers their families
- Enhanced retirement leave
- Long service awards
We’re on the hunt for a Care Coordinator to join us in our DCA Office in Preston. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!
As a Care Coordinator, you will play a pivotal role in ensuring the people we support are kept safe by ensuring our care delivery colleagues are deployed effectively and that all administration is undertaken in line with relevant regulations and legislation. You’ll be responsible for managing and coordinating the care delivery team, ensuring that the relevant documentation is in place for any new people we support, discharges, and transfers. You’ll conduct live call monitoring using bespoke software and be the first point of contact for day-to-day operational requirements of our care colleagues. You will also work alongside the management team to coordinate with families, healthcare professionals, and external agencies, handle enquiries, schedule appointments and meetings, and handle all information with confidentiality.
You will also take part in the on-call rota (although this may be subject to change depending on the needs of the service). This is an amazing role for someone who is looking to really make a difference to the lives of others.
We’re interested in our Care Coordinators having both the right experience and the right values. This is why at this service our Care Coordinators should have experience working in Health & Social Care, experience in the use of Microsoft Office, be computer literate, have prior experience in an administration role, and have experience providing excellent customer service.
Why choose us? We embrace people’s differences and encourage you to be you, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career. We encourage our staff to grow together through our excellent training programme, starting at induction and following you through your career, with opportunity for progression as well as job security in a sector-leading organisation.
Don't hesitate to apply today and make a real difference to the lives of the people we're supporting! All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.
Care Co-ordinator employer: Voyage Care
Contact Detail:
Voyage Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Co-ordinator
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Care Coordinator. Understanding the nuances of care delivery, documentation, and communication with families and healthcare professionals will help you stand out during interviews.
✨Tip Number 2
Network with current or former employees of Voyage Care. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Demonstrate your passion for making a difference in people's lives. Share personal stories or experiences that highlight your commitment to care and support, as this aligns with the values of Voyage Care.
✨Tip Number 4
Prepare questions to ask during your interview that show your interest in the role and the organisation. Inquiring about training opportunities or team dynamics can reflect your eagerness to grow within the company.
We think you need these skills to ace Care Co-ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Health & Social Care, administration, and customer service. Use keywords from the job description to demonstrate that you meet the specific requirements of the Care Coordinator role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for making a difference in people's lives. Mention your experience with Microsoft Office and any relevant software, as well as your ability to handle confidential information and coordinate effectively with teams.
Highlight Your Values: In your application, emphasise your alignment with the company's values, such as embracing differences and the desire to help others. Share examples of how you've demonstrated these values in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Care Coordinator.
How to prepare for a job interview at Voyage Care
✨Show Your Passion for Care
Make sure to express your genuine passion for helping others during the interview. Share specific examples of how you've made a difference in someone's life, as this role is all about supporting individuals and ensuring their well-being.
✨Demonstrate Organisational Skills
As a Care Coordinator, you'll need to manage multiple tasks efficiently. Be prepared to discuss your experience with scheduling, documentation, and coordinating care delivery. Highlight any tools or software you’ve used to stay organised.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think of examples from your past experiences where you successfully managed conflicts or emergencies in a care setting.
✨Familiarise Yourself with Relevant Regulations
Since the role involves ensuring compliance with regulations, it’s beneficial to have a basic understanding of relevant health and social care legislation. Brush up on key regulations that may impact the role and be ready to discuss them.
