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- Tasks: Coordinate care delivery and manage a dynamic team to support individuals in need.
- Company: Join Voyage Care, a leading organisation dedicated to making a difference in people's lives.
- Benefits: Enjoy flexible pay options, enhanced rates, discounts, and comprehensive health support.
- Why this job: Make a real impact while growing your career in a supportive and inclusive environment.
- Qualifications: Experience in Health & Social Care, administration, and excellent customer service skills required.
- Other info: Flexible shifts with on-call duties; must be adaptable to service needs.
If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.
Shifts: 9am - 5pm however you will also take part in the on-call rota and must be fully flexible to work shifts to help cover the services (although this may be subject to change depending on the needs of the service).
Join Voyage Care and Feel Valued, we reward your dedication with:
- Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
- Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
- Wagestream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
- Funded Blue Light Card – hundreds of discounts at high street retailers etc.
- 24/7/365 doctor line for our colleagues and their families
- Access to cash plans for our colleagues, which also covers their families
- Enhanced retirement leave
- Long service awards
As a Care Coordinator with us you will play a pivotal role in ensuring the people we support are kept safe by ensuring our care delivery colleagues are deployed effectively and that all administration is undertaken in line with relevant regulations and legislation. You’ll be responsible for managing and coordinating the care delivery team, ensuring that the relevant documentation is in place for any new people we support, discharges and transfers. You’ll conduct live call monitoring using bespoke software and be the first point of contact for day-to-day operational requirements of our care colleagues. You will also work alongside the management team to coordinate with families, healthcare professionals and external agencies, handle enquiries, schedule appointments and meetings and handle all information with confidentiality.
This is an amazing role for someone who is looking to really make a difference to the lives of others.
We’re interested in our Care Coordinators having both the right experience and the right values. This is why at this service our Care Coordinators should have experience working in Health & Social Care, have experience in the use of Microsoft Office and be computer literate, have prior experience in an administration role, and have experience providing excellent customer service.
Why choose us? We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career. We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for progression as well as job security in a sector leading organisation.
Don’t hesitate to apply today and make a real difference to the lives of the people we’re supporting!
All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.
Care Co-ordinator employer: Voyage Care
Contact Detail:
Voyage Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Co-ordinator
✨Tip Number 1
Familiarise yourself with the specific needs of the care sector in Manchester. Understanding local regulations and community resources can give you an edge during interviews, showing your commitment to the role.
✨Tip Number 2
Network with current or former employees of Voyage Care. They can provide insights into the company culture and expectations, which can help you tailor your approach when discussing your experience and values.
✨Tip Number 3
Prepare to discuss your experience in health and social care in detail. Be ready to share specific examples of how you've effectively managed teams or coordinated care delivery in previous roles.
✨Tip Number 4
Demonstrate your flexibility and willingness to adapt to changing schedules. Since the role involves on-call duties and shift work, highlighting your ability to manage time and respond to urgent needs will be crucial.
We think you need these skills to ace Care Co-ordinator
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Care Coordinator. Familiarise yourself with the job description and think about how your experience aligns with the requirements.
Tailor Your CV: Customise your CV to highlight relevant experience in Health & Social Care, administration, and customer service. Use specific examples that demonstrate your skills and achievements related to the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for making a difference in people's lives. Mention why you want to work for Voyage Care and how your values align with theirs.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise.
How to prepare for a job interview at Voyage Care
✨Show Your Passion for Care
Make sure to express your genuine passion for helping others during the interview. Share personal experiences or stories that highlight your commitment to improving the lives of those in need, as this role is all about making a difference.
✨Demonstrate Your Organisational Skills
As a Care Coordinator, you'll need to manage various tasks and schedules. Be prepared to discuss how you prioritise tasks and handle multiple responsibilities. You might even want to provide examples from previous roles where you successfully managed similar duties.
✨Familiarise Yourself with Relevant Regulations
Understanding the regulations and legislation surrounding care delivery is crucial. Brush up on key policies and be ready to discuss how you would ensure compliance in your role. This shows that you take the responsibilities seriously and are well-prepared.
✨Prepare Questions for the Interviewers
Having thoughtful questions ready for your interviewers can demonstrate your interest in the role and the company. Ask about the team dynamics, training opportunities, or how they measure success in the Care Coordinator position. This will also help you gauge if the company is the right fit for you.
