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- Tasks: Join our team to manage operational data and support payroll processes.
- Company: Be part of a dynamic operational support department focused on data integrity.
- Benefits: Enjoy flexible working hours and a collaborative team environment.
- Why this job: This role offers hands-on experience in data management and teamwork.
- Qualifications: Attention to detail and accuracy are essential; knowledge of Coldharbour is a plus.
- Other info: Work hours are Monday to Friday, with a mix of full and half days.
The predicted salary is between 28800 - 43200 £ per year.
Reporting to the Operational Support Team Supervisor, an exciting opportunity has arisen to join a dynamic operational support department in a new team that is responsible for ensuring the operational data held in our ERP is robustly maintained.
The shift pattern is as follows:
- Monday, Tuesday, and Friday: 08:00 – 16:00 (7.5 hours each day)
- Wednesday and Thursday: 08:00 – 12:00 (4 hours each day)
Key responsibilities include:
- Create and maintain employee/PWS records on the ERP system
- Process Employee and PWS E-Forms
- Create and maintain TUPE pay rate override records
- Ensure all changes to pay rates comply with our authorisation matrix
- Investigate and resolve pay queries
- Liaise with the payroll department and finance department to ensure information uploaded into the ERP system is correct
- Run all Compliance Reports according to department deadlines
- Complete weekly and monthly invoicing and reporting on the system, requesting daily system exports
- Create & maintain charge rates within the system
- Create new rates and records within the system following validation from the funder
- Investigate and resolve any finance/invoice queries
- Deactivate and archive old data
- Comply with agreed SLA to create users and action changes
- Provide support to the wider operational team when required and maintain weekly compliance calls and data
- Manage team inboxes, responding within agreed SLA
- Ensure e-learning is kept up to date
- CM2000 System Management
- E-Form Training for the Operational Teams
- Other ad hoc duties as required
Key characteristics for the role:
- Attention to detail
- High level of accuracy
- Knowledge of Coldharbour yet not essential
Administrator employer: Voyage Care
Contact Detail:
Voyage Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator
✨Tip Number 1
Familiarise yourself with ERP systems, especially if you have experience with Coldharbour. Understanding how these systems work will give you a significant advantage during the interview process.
✨Tip Number 2
Highlight your attention to detail in any conversations or networking opportunities. This role requires a high level of accuracy, so demonstrating this trait can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience with compliance and reporting. Being able to articulate how you've managed similar tasks in previous roles will show that you're ready for the responsibilities of this position.
✨Tip Number 4
Connect with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of the Administrator role. Emphasise your attention to detail and any previous experience with ERP systems or data management.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the key characteristics mentioned in the job description. Explain how your background makes you a great fit for the operational support team and mention your ability to handle data accurately.
Showcase Relevant Skills: In your application, clearly outline your skills related to data management, compliance reporting, and problem-solving. If you have experience with similar systems or processes, be sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A high level of accuracy is crucial for this role, so demonstrating that in your application will make a strong impression.
How to prepare for a job interview at Voyage Care
✨Showcase Your Attention to Detail
As an Administrator, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where your meticulous nature helped prevent errors or improved processes.
✨Familiarise Yourself with ERP Systems
While knowledge of Coldharbour isn't essential, having a basic understanding of ERP systems can set you apart. Research common functionalities and be ready to explain how you've used similar systems in previous roles.
✨Prepare for Compliance Questions
Since the role involves running compliance reports and adhering to SLAs, expect questions about your experience with compliance and how you ensure accuracy in your work. Think of examples that highlight your ability to meet deadlines and maintain standards.
✨Demonstrate Your Problem-Solving Skills
The job requires investigating and resolving pay and finance queries. Prepare to discuss situations where you've successfully identified problems and implemented effective solutions, showcasing your analytical skills.
