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- Tasks: Lead the deployment of our digital care template while engaging with teams across the UK.
- Company: Join Voyage Care, a leader in enhancing quality care through digital transformation.
- Benefits: Enjoy hybrid work, professional growth, and perks like 25 days leave and a free GP service.
- Why this job: Make a real impact in social care while working in a supportive and dynamic team environment.
- Qualifications: Must have a full UK driving license and experience with multiple stakeholders; MS Office skills required.
- Other info: This is an 18-month fixed-term contract with travel across the UK, including overnight stays.
The predicted salary is between 28800 - 43200 £ per year.
*This role requires nationwide travel therefore a full UK driving license is essential Fixed Term Contract for 18 Months Are you passionate about driving digital transformation and ensuring exceptional customer experiences? We are looking for a dynamic and dedicated Implementation Service Lead to manage the deployment and integration of our Voyage Digital Care Nourish template across our services on a fixed term contract for 18 Months – this role is hybrid but with travel across the UK including overnight stays three to four times a week. Responsibilities of the role: Customer Engagement: Be the primary contact for Operational teams, Implementation Managers, and Service Managers, ensuring a seamless implementation process. Data Management: Manage and prepare data for successful implementations. Training & Support: Train and coach staff on new processes and systems. Project Management: Work according to implementation and project plans, ensuring tasks and deadlines are met. Technical Support: Collaborate with IT and Implementation Managers to resolve technical issues. Collaboration & Communication: Participate in weekly implementation meetings, identify training needs, and address local challenges. Travel & Adaptability: Travel across the UK with some overnight stays and adapt to various demands. What we’re looking for: Essential: Full UK Driving Licence Experience working with multiple stakeholders Proficient in MS Office applications (Excel, Word, etc.) Self-directed with excellent communication and relationship-building skills Flexible with travel and working hours Desirable: Agile Project Management Foundation Certification Relevant degree or equivalent work experience Knowledge of the social care sector and project management best practices Experience in large-scale digital project implementation Benefits of joining the Voyage Care family: In return for your dedication and commitment, you’ll work in a sector that is truly rewarding with many benefits including: Hybrid working A supportive and dynamic team environment Opportunities for professional growth and development Wagestream DoctorLine – free service where you and members of your family can speak to a GP 24/7, either over the phone or via a video consultation. Eye care vouchers Refer a friend scheme Competitive salary 25 days annual leave plus bank holidays and an additional day for your birthday Blue Light Card – Retail discount benefit scheme V-Assure, a free 24 hour, confidential and independent help line Life assurance Pension Ready to make a significant impact and drive digital transformation? Apply today and be a part of our journey to enhance the quality of care we provide! JBRP1_UKTJ
Voyage Care Ltd | Implementation Service Lead employer: Voyage Care Ltd
Contact Detail:
Voyage Care Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Voyage Care Ltd | Implementation Service Lead
✨Tip Number 1
Make sure to highlight your experience with multiple stakeholders in your conversations. This role requires strong relationship-building skills, so be prepared to discuss specific examples of how you've successfully engaged with different teams.
✨Tip Number 2
Since this position involves a lot of travel, demonstrate your flexibility and adaptability. Share any past experiences where you had to adjust quickly to changing circumstances or travel demands.
✨Tip Number 3
Familiarize yourself with the Voyage Digital Care Nourish template and the social care sector. Showing that you have done your homework will impress the hiring team and show your genuine interest in the role.
✨Tip Number 4
Prepare to discuss your project management skills, especially if you have experience with Agile methodologies. Being able to articulate how you manage projects and meet deadlines will be crucial for this role.
We think you need these skills to ace Voyage Care Ltd | Implementation Service Lead
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Implementation Service Lead position. Understand the key responsibilities and required skills, especially the importance of customer engagement and project management.
Tailor Your CV: Customize your CV to highlight relevant experience in digital transformation, stakeholder management, and training. Make sure to emphasize your proficiency in MS Office applications and any experience with agile project management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for driving digital transformation and exceptional customer experiences. Mention specific examples from your past work that demonstrate your ability to manage implementations and collaborate with various teams.
Highlight Your Flexibility: Since the role requires nationwide travel, make sure to express your flexibility regarding travel and working hours in your application. This will show that you are prepared for the demands of the job.
How to prepare for a job interview at Voyage Care Ltd
✨Show Your Passion for Digital Transformation
Make sure to express your enthusiasm for driving digital change during the interview. Share specific examples of how you've contributed to similar projects in the past, highlighting your commitment to enhancing customer experiences.
✨Demonstrate Your Stakeholder Management Skills
Prepare to discuss your experience working with multiple stakeholders. Be ready to provide examples of how you've successfully engaged with operational teams and managed relationships to ensure smooth implementations.
✨Highlight Your Project Management Experience
Since this role involves project management, be prepared to talk about your experience in managing projects. Discuss any relevant certifications or methodologies you are familiar with, such as Agile, and how you've applied them in previous roles.
✨Be Ready for Technical Questions
Given the technical support aspect of the role, brush up on your knowledge of common technical issues that may arise during implementations. Be prepared to discuss how you've collaborated with IT teams to resolve challenges in the past.
