Sales Development Representative - Retail & E-commerce

We’re excited to welcome our next teammate to our global Sales development team, focusing on the UK region. This is not a typical high-volume sales development role. At Voyado, we work within a clearly defined niche - retail and e-commerce, and that changes everything! Instead of calling 100 random companies a day, you’ll deep-dive into a carefully selected group of brands, understand their business, and craft creative, thoughtful outreach. If you’re curious about how e-commerce brands grow, love investigating companies and decision-makers, and enjoy combining strategy with creativity in your outreach, we’d love to hear from you!

About The Role

At Voyado, driving new business is about relevance - not volume. As our SDR for UK, your mission is to create meaningful new business opportunities within retail and e-commerce. You’ll be part of our Global Sales Development team and work closely with Sales, Marketing and Partner Managers to strategically expand our footprint in the region.

You’ll become an expert in:

• The retail and e-commerce landscape in the UK
• The systems brands use (e.g. e-com platforms, CRM, loyalty tools)
• Their growth ambitions and operational challenges
• The people behind the brands - from CRM Managers to CMOs

This role is part research, part strategy, part creativity, and part relationship-building, with a large focus on results and winning over new customers.

What You’ll Be Up To

• Research-first prospecting: Identify and deeply understand selected retail and e-commerce brands in the UK, map stakeholders, decision-makers and tech stacks, spot triggers: expansion, rebranding, new markets, funding, platform changes.
• Strategic & creative outreach: Craft tailored outreach strategies per account (email, LinkedIn, events, cold-calls, gifting, partnerships), write sharp, relevant messaging that shows you’ve done your research, experiment with creative ways to get attention and build trust.
• Market builder: Continue strengthening Voyado's position on the retail & e-com map in the UK, attend relevant events and build relationships in the ecosystem, collaborate closely with Marketing and Sales on campaigns and account strategies.
• Structured execution: Use modern sales tech to plan, test and optimize your outreach, work towards clear goals - and celebrate wins together.

Your onboarding will start with learning about our platform and you’ll become a Voyado ambassador, often the first point of contact for new prospects and the one selling a vision, not a product.

Who are you?

You’re curious by nature. When you discover a new brand, you want to understand how they grow, who they target, and what systems they use. We are looking for a collaborative and motivated individual who enjoys building relationships and is excited about creating value through sales. You are a world-class customer experience advocate who thrives in a fast-paced environment. You’re a natural connector, a true team-player, eager to develop yourself in SaaS sales. You are results-driven and motivated by targets with a winning mentality.

You probably:

• Enjoy researching companies and connecting dots
• Like writing and tailoring messages rather than sending templates
• Thrive when you can combine structure with creativity
• Are energized by building something in a focused market

You’re a natural connector, a team player, and genuinely interested in retail, e-commerce and tech.

Skills & Background

• Excellent writing and communication skills - you know how to make messaging relevant
• Strong research ability - you can turn scattered information into clear insights
• Commercial mindset and ambition to grow within B2B SaaS
• Comfortable working in a structured way with data and CRM systems
• Fluency in English

Why this role is different

This is not about high-volume unpersonalised outreach. It’s about focus over spray-and-pray, insight over scripts, and creativity over repetition. If you want to become an expert in retail & e-commerce growth while building real business relationships in Benelux — this is your opportunity!

What’s in it for you?

Voyado is a Swedish purpose-driven company where every opinion is recognized and where you’ll be successful when putting customers first. You’ll work self-driven with strong support that you can leverage. We value knowledge-sharing and a friendly culture.

Ready to join the team? Applying is easy. Use your LinkedIn profile (or upload a resume) and answer a few questions. We’d love to hear what you enjoy about your role and what would be an exciting challenge for you going forward. Be yourself. At Voyado, we believe in gender equality and a multicultural environment. We are proud sponsors of Womengineer and Tjejer Kodar. Equality is about making everyone feel welcome and heard in a diverse environment. We strive to make everyone feel they can bring their true self to work.

Making it personal with AI: We believe you’ll position yourself for success in the interview process by being yourself with support from AI where it makes sense. There is no perfect candidate; bring your authentic self.

Additional information: As part of our recruitment process, we conduct a background check on the final candidate. We use background checks from Scandinavian Recruitment Intelligence. Note: At present we are unable to proceed with applicants outside the EU; eligibility to work in the EU is required. We are actively working to onboard colleagues from all over the world in the future.

In today’s market, we help over 500 retail brands across 100 markets attract, convert, and retain loyal customers. With AI-driven CRM, loyalty, e-commerce personalization, and retail globalization, Voyado turns every interaction into growth. By combining customer data with product intelligence, we empower retailers to deliver the right message at the right time.