Strategy & Operations Associate
Strategy & Operations Associate

Strategy & Operations Associate

Full-Time 30000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support and optimise patient programs in a fast-paced health-tech environment.
  • Company: Join Voy, a leading health-tech company revolutionising healthcare.
  • Benefits: Competitive salary, growth opportunities, and a chance to make a real impact.
  • Other info: Dynamic team culture focused on innovation and patient wellness.
  • Why this job: Be part of a mission to transform healthcare for millions.
  • Qualifications: Bachelor's degree and 1-2 years in healthcare or operations required.

The predicted salary is between 30000 - 40000 £ per year.

We are looking for a highly organised and analytical Operation Associate to join our operations team at Voy, a leading health‑tech company. You will help to coordinate, optimise and support the delivery of our Testosterone Replacement patient programs. This is an exciting opportunity for someone with a background in healthcare, consulting or operations who thrives in a fast‑paced environment and is ready to grow.

What You’ll Do

  • Support the end‑to‑end management of patient programs
  • Assist in developing and refining our workflows and processes
  • Collaborate with clinical, marketing, and customer support teams
  • Monitor patient progress, flagging issues or opportunities for improvement
  • Track program KPIs and support reporting/analytics
  • Ensure compliance with medical guidelines and company protocols

What We Need From You

  • Bachelor's degree in Health Sciences, STEM, Business, or a related field
  • 1‑2+ years of experience in healthcare, consulting, operations or a related field
  • Strong problem solving, analytical and communication skills
  • Tech‑savvy and comfortable working with digital health platforms
  • Passionate about patient outcomes and wellness innovation

Healthcare is broken. We’re fixing it — and we need your help. Back in 2019, we launched MANUAL to tackle men’s health (starting with hair loss and sexual health). A few years later, we launched Voy with a focus on weight loss. But our ambition has always been bigger. Healthcare too often treats conditions in isolation, not people as a whole, and we’re on a mission to prove there’s a better way. In 2025, we evolved from MANUAL into Voy, a brand built for the long game: supporting people through every stage of life, not just a single diagnosis. Today, we support over 1 million members across the UK, Germany and Brazil, delivering personalised care across weight loss, menopause, hair loss and TRT (with more categories on the way). Ready to join us and change how healthcare feels for millions of people?

Strategy & Operations Associate employer: Voy

At Voy, we pride ourselves on being a forward-thinking health-tech company that values innovation and collaboration. Our dynamic work culture fosters personal and professional growth, offering employees the chance to make a real impact in healthcare while enjoying a supportive environment. With a focus on patient outcomes and wellness, we provide unique opportunities for career advancement and the chance to be part of a mission-driven team dedicated to transforming healthcare for millions.
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Contact Detail:

Voy Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Strategy & Operations Associate

✨Tip Number 1

Network like a pro! Reach out to people in the health-tech space, especially those at Voy. A friendly chat can open doors and give you insights that a job description just can't.

✨Tip Number 2

Prepare for the interview by knowing our mission inside out. We’re all about fixing healthcare, so show us how your skills can help us achieve that. Bring your passion for patient outcomes to the table!

✨Tip Number 3

Showcase your analytical skills during the interview. Be ready to discuss how you've tackled problems in the past and how you can optimise our patient programs. Numbers and KPIs are your friends!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.

We think you need these skills to ace Strategy & Operations Associate

Organisational Skills
Analytical Skills
Problem-Solving Skills
Communication Skills
Workflow Development
Process Optimisation
Collaboration
KPI Tracking
Reporting and Analytics
Compliance Knowledge
Tech-Savvy
Digital Health Platforms
Passion for Patient Outcomes
Healthcare Knowledge

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Strategy & Operations Associate role. Highlight your experience in healthcare, consulting, or operations, and showcase any relevant skills that align with what we’re looking for.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about patient outcomes and how your background makes you a great fit for our team. Don’t forget to mention why you want to join Voy specifically!

Showcase Your Analytical Skills: Since we’re all about optimising processes, make sure to highlight any analytical projects or experiences you've had. Whether it’s tracking KPIs or improving workflows, let us know how you’ve made an impact in previous roles.

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our mission of transforming healthcare!

How to prepare for a job interview at Voy

✨Know Your Stuff

Make sure you understand the ins and outs of the healthcare industry, especially around patient programs. Brush up on Testosterone Replacement Therapy and be ready to discuss how your background in healthcare or operations can contribute to improving patient outcomes.

✨Show Off Your Analytical Skills

Prepare to demonstrate your problem-solving abilities. Think of specific examples where you've used data to track KPIs or improve processes. This role is all about optimising workflows, so be ready to share how you've done this in the past.

✨Collaboration is Key

Since you'll be working with various teams, think of times when you've successfully collaborated with others. Be prepared to discuss how you communicate effectively with clinical, marketing, and customer support teams to ensure smooth operations.

✨Passion for Patient Care

Let your passion for patient outcomes shine through. Share why you're excited about working in health-tech and how you believe innovation can change lives. This will show that you're not just looking for a job, but that you genuinely care about making a difference.

Strategy & Operations Associate
Voy
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