Voy is expanding its patient services team and seeks a proactive Patient Experience Specialist in London. You will contact patients by phone and email, guiding them from consultation to active treatment while addressing concerns with empathy.
You will manage a personal patient list, log interactions in our CRM, and collaborate with the team to hit activation and conversion targets, continually refining processes as we scale.
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Patient Success & Onboarding Specialist employer: Voy
At Voy, we pride ourselves on being a dynamic and innovative employer, dedicated to transforming men's health through our leading preventive healthcare platform. Our collaborative work culture fosters creativity and growth, providing employees with unique opportunities to make a significant impact in a rapidly scaling business. With a commitment to personal and professional development, we empower our team members to take ownership of their roles and contribute to meaningful change in the healthcare landscape.
