Voy is seeking a Patient Experience Specialist in London with a hybrid work setup to support patients through the journey from consultation to active treatment. You will conduct proactive outreach by phone and email, prioritise your assigned list, and navigate patient questions with empathy and clarity.
You will log interactions in our CRM, aim to hit weekly activation targets, and share feedback to improve the experience for patients across the business.
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Patient Success & Activation Specialist employer: Voy
At Voy, we pride ourselves on being a dynamic and innovative employer, dedicated to transforming men's health through our leading preventive healthcare platform. Our collaborative work culture fosters creativity and growth, providing employees with unique opportunities to make a significant impact in a rapidly scaling business. With a commitment to personal and professional development, we empower our team members to take ownership of their roles and contribute to meaningful change in the healthcare landscape.
