Morelife by Voy's Client Services team seeks a Client Services Lead to take ownership of a contract, leading 10+ Administrators and driving the end-to-end client journey from referral to onboarding and ongoing communication.
You'll be directly accountable for contract KPIs, monitor performance, and balance day-to-day operations with a focus on service excellence, backed by Voy's NHS-commissioned expertise and scale.
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Client Services Team Lead: Own the Client Journey & KPIs employer: Voy
At Voy, we pride ourselves on being a dynamic and innovative employer, dedicated to transforming men's health through our leading preventive healthcare platform. Our collaborative work culture fosters creativity and growth, providing employees with unique opportunities to make a significant impact in a rapidly scaling business. With a commitment to personal and professional development, we empower our team members to take ownership of their roles and contribute to meaningful change in the healthcare landscape.
