Voy is seeking a Client Services Lead to join the Morelife by Voy Client Services team in the UK. You will own the day-to-day client journey on your contract and lead a 10+ person team, ensuring high standards across referrals, bookings and onboarding.
You will be data-informed and accountable for KPI delivery, driving continuous improvement and escalations only when necessary. This is an opportunity to make a tangible impact on client experience while leveraging Voy's NHS-commissioned expertise
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Client Services Team Lead: End-to-End Client Journey employer: Voy
At Voy, we pride ourselves on being a dynamic and innovative employer, dedicated to transforming men's health through our leading preventive healthcare platform. Our collaborative work culture fosters creativity and growth, providing employees with unique opportunities to make a significant impact in a rapidly scaling business. With a commitment to personal and professional development, we empower our team members to take ownership of their roles and contribute to meaningful change in the healthcare landscape.
