Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage and coordinate participant appointments for a user study in Leeds.
- Company: Voxelmaps, a dynamic company focused on user studies.
- Benefits: Earn £15 per hour with potential performance bonuses.
- Other info: Temporary role with potential future opportunities; must live in Leeds.
- Why this job: Gain hands-on experience in scheduling while working on an exciting project.
- Qualifications: 1-2 years in a call centre or high-volume recruitment; bilingual required.
The predicted salary is between 12 - 18 £ per hour.
MUST live in Leeds, UK for consideration! Voxelmaps is seeking to fill the position of On-Site Appointment Scheduler to assist with our on-site location in Leeds, UK for a user study collection project. This is a temporary role that will not result in a full-time permanent position. However, depending on the success of the project, there may be opportunities for future employment.
The On-Site Appointment Scheduler is responsible for managing, coordinating, and rescheduling participant appointments at the study location. This role focuses on real-time scheduling support, participant communication, and calendar management for individuals who are unable to start or complete their study session as originally planned. This is not a recruiting or qualification role; instead, it supports operational flow and participant experience on-site. The Scheduler works closely with the on-site operations team, recruiters, and project management to ensure optimal utilization of study slots and minimize participant drop-off. This position will be scheduling appointments of the participants at the site, so you will be required to work from the local office.
Main Responsibilities:
- Manage and update the on-site study schedule for participants who:
- Are unable to begin their study session
- Are unable to complete their study session
- Need to be rescheduled due to eligibility, technical, or operational issues
- Confirm appointment changes
- Reschedule sessions
- Provide updated arrival instructions and expectations
- Identify open study slots
- Reassign participants efficiently
- Ensure smooth participant flow throughout the day
Additional Responsibilities:
- Serve as the primary on-site point of contact for appointment-related questions and issues
- Work closely with remote recruiting and project teams to align scheduling updates and availability
- Assist in documenting scheduling trends, common issues, and capacity gaps for reporting purposes
- Ensure compliance with study protocols, privacy guidelines, and participant communication standards
Work Environment & Schedule:
- On-site position at the user study location
- Work schedule may fluctuate daily based on participant volume and operational needs
- Work week will be Wednesday–Sunday with flexibility required for extended hours and occasional evening coverage
Qualification Requirements:
- 1 to 2 years of recent experience in a call center or as a high-volume recruiter
- Ability to communicate effectively and professionally with Project Director, Project Manager, Moderators, and Participants
- Outgoing and friendly; able to quickly build professional rapport with individuals through various communications channels such as telephone and email
- Ability to make decisions, solve problems, and work independently with little supervision
- Strong analytical and problem-solving skills
- Ability to prioritize and multitask
- Deadline-driven and detail-oriented
- Enjoys working in a team-oriented, service-focused environment
- Demonstrate extreme attention to detail and accuracy
- Basic computer proficiency
- Knowledge in the use of Microsoft applications
- Knowledge in CRMs and Scheduling Software
- Bilingual is a must (English & local language)
- MUST LIVE IN LEEDS
- MUST work on site
Job Type: Full-Time, temporary contractor position
Timeline: Start ASAP running to early June, 2026 with possible extension - not guaranteed. Start dates and project timeline can fluctuate and are not guaranteed/subject to change per client needs.
Salary: £15 per hour, paid monthly. Performance bonus offered.
EEO Statement: Voxelmaps is an equal opportunity employer. All qualified applicants will receive consideration for employment.
On-Site Appointment Scheduler – User Study Project in Leeds employer: Voxelmaps
Contact Detail:
Voxelmaps Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On-Site Appointment Scheduler – User Study Project in Leeds
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Voxelmaps. Understand their projects and values so you can show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of a mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Be ready to showcase your skills! Think of examples from your past experiences that highlight your ability to manage schedules and communicate effectively. Real-life stories resonate well with interviewers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace On-Site Appointment Scheduler – User Study Project in Leeds
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how your experiences make you a great fit.
Tailor Your Application: Make sure to customise your application to highlight relevant experience. Focus on your skills in scheduling, communication, and problem-solving, as these are key for the On-Site Appointment Scheduler role.
Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your qualifications at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! This helps us keep everything organised and ensures your application gets the attention it deserves.
How to prepare for a job interview at Voxelmaps
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the On-Site Appointment Scheduler. Familiarise yourself with the key tasks like managing participant appointments and communicating effectively. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves a lot of participant interaction, be prepared to discuss your communication style. Think of examples where you've successfully managed difficult conversations or resolved scheduling conflicts. This will highlight your ability to maintain a professional and calm demeanour under pressure.
✨Demonstrate Problem-Solving Abilities
The job requires quick thinking and problem-solving skills. Prepare to share specific instances where you've had to make decisions on the spot or handle unexpected issues. This will illustrate your capability to keep operations running smoothly, which is crucial for this position.
✨Be Ready for Flexibility Questions
Given the fluctuating work schedule, be ready to discuss your availability and willingness to adapt. Highlight any previous experiences where you've had to adjust your plans or work hours to meet project needs. This shows that you're a team player who can handle the dynamic nature of the role.