At a Glance
- Tasks: Support online sales growth by managing product listings and analysing trading data.
- Company: Fast-growing retail brand known for innovative home and lifestyle products.
- Benefits: Competitive salary, great benefits, and a vibrant work culture.
- Other info: Collaborative environment with opportunities for personal and professional development.
- Why this job: Join a dynamic team and contribute to exciting digital growth initiatives.
- Qualifications: Degree or current study in Marketing, Business, or related fields; strong Excel skills.
The predicted salary is between 23400 - 28600 £ per year.
A fabulous opportunity for an eCommerce Assistant. Working closely with the eCommerce Manager, you will support the day-to-day management and growth of online sales channels by helping to maintain product listings, optimise website merchandising, support website performance and analyse trading data and contribute to digital growth initiatives.
Well established and one of the fastest growing retail brands in the UK - offering own-brand on-trend products for home and life. A truly innovative company, they are constantly developing and innovating their product range and growing their customer base with several viral products. A friendly and collaborative, high energy, and ideas driven place to work.
You will ideally be degree educated or currently studying a relevant subject (Marketing, Business, Digital Marketing, Communications or similar). You’ll have strong Microsoft Office skills, particularly with Excel and excellent written and verbal communication skills. You will have the ability to manage multiple priorities and meet deadlines and have an analytical mindset with confidence working with data and reports. Experience or knowledge of eCommerce platforms such as Magento, Shopify or similar, and basic knowledge of SEO principles would be beneficial.
eCommerce Assistant employer: Vox Recruitment
Join a leading fashion brand in Bury, where creativity meets collaboration in a vibrant work culture. As a Social Media Manager, you'll enjoy competitive benefits, including exclusive discounts on the latest fashion trends, while having ample opportunities for professional growth within a supportive team environment. This is not just a job; it's a chance to be part of a brand that values your passion and expertise in the fashion industry.
StudySmarter Expert Advice🤫
We think this is how you could land eCommerce Assistant
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Vox Recruitment, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Vox Recruitment!
We think you need these skills to ace eCommerce Assistant
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Vox Recruitment, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Vox Recruitment and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Vox Recruitment that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Vox Recruitment
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
